Originally posted by milehighj
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No announcement yet.
The useless new website, launched in May 2011
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I've never had an issue with the website before, so I've just been an onlooker to the frustration.
Flying Wednesday from MEL to DEL. After doing on-line check-in through my KF account, I'm not frustrated though, just bemused- "Please note that self-printed boarding passes are not available for your itinerary." Umm, but I can print them by clicking the links, and I have- I'm holding them in my hands!
Also, I've never travelled where I need a visa before so I'm unsure about this: on my "Check-in Completed" page, the comment on SQ408 from SIN-DEL "Visa check not required for Australia passport" -would that be an error too, or is it not required because the previous sector out of MEL requires it otherwise I won't be carried? Australians MUST have a visa for India.
I was able to change my SQ238 seat but the SQ408 seat change generated the standard "unexpected error" and having to contact a customer service centre- don't really mind though as I'm happy with that seat, was just curious to see how full the plane was.
I've got my boarding passes, passport and visa so I'm sure it's all fine, but just more errors on this site. I'm wondering if maybe these have been generated by a potential equipment change on SQ408?
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Some of my friends also do not get errors, however there are still oddball things like missing spaces between words, destinations on the pull down menu which SQ and its partners do not fly to... Just overall a poorly designed website, which we all know and love to hate!
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anyone having same problem as me or its just my luck (again)?
tried adding a new nominee and i get an error saying 'nominee can't be added' but no reason given. called the hotline and i was told to fill the form and fax/email back to them. grr
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Just made a booking for SG to Hong Kong. I tried to select seats and I got a message saying I am not allowed to select bulkhead seats. I was not selecting bulkhead seats.
Also my booking didn't appear on my Krisflyer page under "my bookings". I had to log out, then log in again for it to appear. Lame.
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Originally posted by ozdude View PostAlso my booking didn't appear on my Krisflyer page under "my bookings". I had to log out, then log in again for it to appear. Lame.
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Apparently, I'm going to experience time travel on my next SQ flight:
http://imageshack.us/photo/my-images/515/awardw.jpg/
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Originally posted by Savage25 View PostApparently, I'm going to experience time travel on my next SQ flight
Alternately, phone and make an completely innocent inquiry as to how many meal services will there be on your 6.5 month flight, and will Krisworld still receive its monthly updates mid-flight to stop you from getting too bored?
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Originally posted by SQ228 View PostI would phone them and with a completely neutral, calm voice explain that you need to rebook your second leg because you hadn't realised that with your new arrival time into HKG you'd be over 6 months late to board it.
Alternately, phone and make an completely innocent inquiry as to how many meal services will there be on your 6.5 month flight, and will Krisworld still receive its monthly updates mid-flight to stop you from getting too bored?
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Originally posted by Savage25 View PostApparently, I'm going to experience time travel on my next SQ flight:
http://imageshack.us/photo/my-images/515/awardw.jpg/
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