You said that SQ doesn't care (the flight doesn't matter to them) about the routes to HAN. I can only surmise you would draw that conclusion from your interaction with SQ - which is mostly based on when you fly. Hence my question - do you have continually bad experiences on the flight to HAN, that leads you to the conclusion that the flight doesn't matter to SQ?
I'll give you an analogy - it's like a character reference - people generally do not behave out of character. When an airline doesn't care, or is indifferent, it is reflected in the flight itself. I see it all the time on the US carriers. So it would be out of character for SQ not to care about the HAN route, but for you to experience continual good service on that flight - if the flight didn't matter to them.
So what specifically did you experience that led to this conclusion? Is it possible that the flight matters to them, but they just have different priorities and need to make choices? I guess I'm just trying to say, in SQ's defense, that they can't do everything they want at once, due to competing priorities and limited resources.
I'll give you an analogy - it's like a character reference - people generally do not behave out of character. When an airline doesn't care, or is indifferent, it is reflected in the flight itself. I see it all the time on the US carriers. So it would be out of character for SQ not to care about the HAN route, but for you to experience continual good service on that flight - if the flight didn't matter to them.
So what specifically did you experience that led to this conclusion? Is it possible that the flight matters to them, but they just have different priorities and need to make choices? I guess I'm just trying to say, in SQ's defense, that they can't do everything they want at once, due to competing priorities and limited resources.
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