A380 to HKG Krisworld faulty, pax get USD 100 inflight voucher

[feb01mel]

I actually intended to ask already, but I see them writing vouchers for all the pax already, so I already guess they will be giving it out to us.

[benlee]

That's a terrible idea. Low value and high risk of being orphaned (= nil value) for many passengers.

Not clear what you mean. As AVOD setup is part of the experience of the flight, compensation by miles should be more practical and tangible then just giving Krishop vouchers.

[benlee]

Oh no.. someone better delete this post before management gets any wise ideas...

On 2nd thought, you had a point. Maybe extra Krisflyer miles for KF members and krishop vouchers for non-KF members.

[SQ All The Way]

My flight on 6 Aug on A380 to HKG, the Krisworld was faulty 20 mins after take off, each pax (Y, J & Suites) get USD 100 inflight customer care voucher for duty free items.

Does this happen often, especially this on the whale jet? If it is, SQ losing big bucks, imagine USD 100 for each pax.

Were you flying Y, J or R and how did you find out what the compensation was in other classes?

There is a similar thread posted on SQTalk from last year.

http://www.sqtalk.com/forums/showthread.php?t=5860

On one of my F flights last year (LAX-NRT), krisworld was unavailable for the whole flight and each F pax received USD200 compensation toward krishop. I don't know what was give to J and Y pax on that flight.

SQ may have different compensation amounts for each COS.

cheers.

[Kiwi]

Not clear what you mean. As AVOD setup is part of the experience of the flight, compensation by miles should be more practical and tangible then just giving Krishop vouchers.

If someone gets say 5k miles then there is a good chance they will go to waste (eg any not a krisflyer member or who is an infrequent flyer).

Much better to have something that everyone can benefit from - hence cash or duty free voucher.

[SQ All The Way]

If someone gets say 5k miles then there is a good chance they will go to waste (eg any not a krisflyer member or who is an infrequent flyer).

Much better to have something that everyone can benefit from - hence cash or duty free voucher.

+1

[hsf]

If someone gets say 5k miles then there is a good chance they will go to waste (eg any not a krisflyer member or who is an infrequent flyer).

Much better to have something that everyone can benefit from - hence cash or duty free voucher.

I would agree with this, although it would be nice to have a choice!