Finally SQ Suites show a F class inventory!

[SuperJonJon]

Interesting that they did not send the corporate customers any mailer of the change in price.

[LionCity]

So, in addition to having pizzed off longtime loyal customers with the initial policy, they now want to pizz off everyone who ever paid a premium for having flown R to date. And additionally pizz off future customers who pay R then discover they could have paid F (But without the enhanced benefit of TPR access and an extremely valuable Suites luggage tag?!!)?

Remaining issue now is only the high F/J premium over other quality carriers BUT the F marketing challenge would now have been less of a problem except that, unfortunately, other carriers remain much better value for money in Whalejet F (EK showers, limos, direct boarding from lounge, better food and wines both onboard and in lounges etc) Dragging SQ Management towards a winning business strategy which shows some marketing finesse and sensitivity towards customer loyalty remains like pulling teeth.

This SQ Management team seem to be absolutely clueless?

It is a step in the right direction...can't please everyone and never will. I suspect most who paid for suite have enough cash not to be too bothered about it. I still prefer SQ due to the quality of their cabin crew compared to EK....but again it is personal choice when we start comparing to showers or limousine. I think limousine is a good idea for SQ to adopt particularly for tiny Singapore cost next to nothing compared to a paid 1st class ticket.

However, SQ has probably lost many of their loyal customers through the PPS changes and some enhancement required including TPR access and reinstalling LPPS. So it is better not to be too in extreme love (or giving it extreme loyalty) with SQ and when that something upsets you, you might swing to the other extreme.

[SMK77]

Solitaire members might use the Amex Voucher (50K):

Overnight in Suites SIN-NRT, Upgrade from Business:

135.000 - 50.000 = 85.000 KF miles

35% off promo = 87.750 KF miles

PPS members might fly to Hong Kong (35K):

75.000 - 35.000 = 40.000 KF miles

35% off promo = 48.750 KF miles


I am hoping for the best when SQ changes its agreement with the rest of *A for milage redemption in September...

[flymeroundthemoon]

Interesting that they did not send the corporate customers any mailer of the change in price.

The cluelessness of SQ Management is universally applied. Corporate customers and PPS members are equally disrespected without any kind of discrimination? SQ is an equal opportunity airline!!

This approach is so typically inward looking to the extent that maybe, with any luck, the whole Board will eventually disappear up its own orrifice?

BTW SJJ, your link doesn't work.

[trekkie]

deleted

[flymeroundthemoon]

i hate to be the devil incarnate but remember the time when SQ released awards on A380 and 77w J class and everyone started SQ with a line" hey i got the reward seats and now....." and then it closed.

Its a step in right direction but KEEP QUIET. And DO NOT CALL.

My point was "Clueless" or, in other words, "This is no way to run an airline"?!! To be clear, in such a large, public Company, you would have a reasonable right to expect that that such "Cracks" would have been anticipated in advance if such major policy changes had been fully thought through by an informed professional management team?

[mhadian]

this is a good news, will wait for few days and then call SQ to change my flight in OCT to A380

[token01]

Excuse my ignorance - but i havent been able to find any info on the 35% promo for pps members? What is it for?

[Chris]

Fantastic.

[LionCity]

Fantastic.

I will give my thumb ups to this change. Will consider flying suites more now. Just wondering if the 300% still applies though?

[Kiwi]

I feel like I've been under a rock. What is this solitaire 50k voucher?

[9V-JKL]

"O" Where are you?

[milehighj]

"O" Where are you?

Not just any "O". "O" by BD...!


And hearty congratulations on your LPP status, 9V-JKL!!! Krug please!

[SMK77]

Excuse my ignorance - but i havent been able to find any info on the 35% promo for pps members? What is it for?

All PPS Club members are eligable for a 35% discount on all upgrades (Saver/Standard/Full Upgrade Awards). Just call Krisflyer to upgrade your existing booking. Valid until September.

[mhadian]

well.. thats it, i can't wait anymore, called SQ and ta da! my flight next week and in OCT both changed from 77W to A380