Originally posted by N_Architect
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Originally posted by Nick C
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I know this recession was going to hit everyone regardless, and no airline was or is going to escape feeling it, some pretty badly. But I just can't help wondering how much SQ is feeling it a little more than they should, due to the previously loyal pax they managed to alienate in the last couple of years.
It was said at the time of the PPS changes that this could come back to haunt them, and that while everything at the time is all fine and dandy, all it would take was something out of the blue, like 911, SARS, Bird Flu or the like, and the planes wouldn't be bursting at the seams again and they may be wishing they still had those pax.. Nobody could have forseen the speed and depth of this recession, which came out of the blue.
I don't keep specific records of my travel for fear of depressing myself, but I did a very quick back-of-a-fag-packet calculation of last years travels last week. I seem to have done 20-25% more flights in 2008 than 2007, but my paid travel on SQ was down by about 70-80%. Despite this, I still managed to requalify for TPP under the PPSV system.
It just makes you wonder how many people they could have still had flying with them if they hadn't been as nasty and as arrogant as they have in the last few years. I know I am far from alone in those who cut back significantly on SQ flights (and I am talking also about people I know who do not frequent these sort of message boards), and I find that quite sad, especially for all the wonderful crews who remain a joy to fly with.
As the saying goes ; remember people on your way up, as you never know when you may need them again on the way back down.
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