...what would you do?
I had an interesting chat with SQ management. Among other things, we talked about the recent 'enhancements' to the FFP, the reduction in inflight services, escalating prices etc.
I have been asked to send in a consolidated document of the various things that frequent fliers here are concerned with and feel could help SQ improve. This document will be forwarded to various department heads, and an informal forum may be scheduled in Singapore to discuss the points further. So if you happen to be around in the country then, well....
Basically, this is an opportunity to quite possibly have any gripes you may have about the airline be acted on in a real way.
SQ has assured me that they would rather act now than have any potential bombs blow up in their faces. They are particularly interested in hearing from premium cabin fliers and corporate travelers. If you intend to change your travel patterns and loyalty because of the recent developments in SQ, that too would be very useful info.
If you have anything you would like to say, you can PM me, msg to be addressed to SQ, and fire away. If you can include your name and email (they may contact you or invite you to feedback gatherings), that would be great.
I had an interesting chat with SQ management. Among other things, we talked about the recent 'enhancements' to the FFP, the reduction in inflight services, escalating prices etc.
I have been asked to send in a consolidated document of the various things that frequent fliers here are concerned with and feel could help SQ improve. This document will be forwarded to various department heads, and an informal forum may be scheduled in Singapore to discuss the points further. So if you happen to be around in the country then, well....
Basically, this is an opportunity to quite possibly have any gripes you may have about the airline be acted on in a real way.
SQ has assured me that they would rather act now than have any potential bombs blow up in their faces. They are particularly interested in hearing from premium cabin fliers and corporate travelers. If you intend to change your travel patterns and loyalty because of the recent developments in SQ, that too would be very useful info.
If you have anything you would like to say, you can PM me, msg to be addressed to SQ, and fire away. If you can include your name and email (they may contact you or invite you to feedback gatherings), that would be great.
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