I AM PPS! WAIT FOR ME!

[SQflyergirl]

Flyertalk took the page down. SQ took the page down. Bad behaviour is covered up. Ain't gonna happen HERE.

[SQueeze]

Flyertalk took the page down. SQ took the page down. Bad behaviour is covered up. Ain't gonna happen HERE.

I understand why SQ took the page down.
But not sure why Flyertalk did the same

I wish it would go further to the public. This kind of behaviour deserves more outrage and criticism than the plagiarizing blogger in Suites

[SQGamespeed]

I understand why SQ took the page down.
But not sure why Flyertalk did the same

I wish it would go further to the public. This kind of behaviour deserves more outrage and criticism than the plagiarizing blogger in Suites

Flyertalk is more "public" than this forum so I guess they were more "sensitive" so to speak about allowing criticism.

That $23,000 Suites guy got criticism to the point of being a source of ridicule. The original author that was plagiarised came onto different sites and called out the blogger for using his content, kudos to him, but there are sure to be other idiots who will be doing the same thing.

I agree that people like these deserve to be called out more, and it's a shame that in both of these cases the discussion was cut short.

My humble 2 cents.

[inix]

I actually don't think SQ deleted it. It seems to me that Vijay probably deleted his entire FB account to lay low a little. That seems to be the reason as the entire person & thread is missing off FaceBook now.

[Lobster]

well I big thumbs up to SQ for leaving this passenger behind, it is one of my biggest grips with flying when 99.9% of passengers can get to the gate on time but we all end up waiting for one or two inconsiderate so and sos who show up late nearly always with huge duty free shopping bags.

[CarbonMan]

The story is now on some popular forums in Singapore. It's not going away soon. Poor fellow is going to think twice about making such complaints public in the future.

[SQflyergirl]

The story is now on some popular forums in Singapore. It's not going away soon. Poor fellow is going to think twice about making such complaints public in the future.

Nothing wrong with making complaints public.
Plenty wrong with making irrational complaints justifying unacceptable and anti-social behavior on the back of some status.

He doesn't deny he's late, his gripe is "you should wait because I'm PPS"

For those types of complaints - i have ZERO sympathy . I have sympathy when there truly has been service failures. This was a case of service being held to the highest standards and I applaud SQ for it. It's slippery slope i grant you, because everyone who complains tends to believe they've had genuine service failures, but from a company perspective it's quite easy to sort the BS from the real.


In any case, I'll say this: some of the worst behaviour comes from card flashing DKYWIA's.

For those of you who have thrown a hissy fit at ground or air crew (be honest with yourself), and thought, ah, no harm no foul, he or she will forget it by tonight anyway - believe me: They don't. They compile, they compare notes and they talk about you (if you're frequent enough) behind your back.

Sometimes... you go too far, and it ends up.. on youtube

[Airbus SAS A340-500]

I actually don't think SQ deleted it. It seems to me that Vijay probably deleted his entire FB account to lay low a little. That seems to be the reason as the entire person & thread is missing off FaceBook now.

It seems that he is still on FB...

https://www.facebook.com/vijoy.varghese?ref=ts&fref=ts

So I think it was SQ who deleted it to prevent more flak to their "esteemed guest"... And oh, I laughed so hard when I saw a comment on FB which referred to him as "PPS — Pretentious, Pompous, Stupid".

[inix]

My bad. But PPS is really funny

[CarbonMan]

It seems that he is still on FB...

https://www.facebook.com/vijoy.varghese?ref=ts&fref=ts

So I think it was SQ who deleted it to prevent more flak to their "esteemed guest"... And oh, I laughed so hard when I saw a comment on FB which referred to him as "PPS — Pretentious, Pompous, Stupid".

It would seem that he has either not posted anything on his FB or he has deleted all of it.

[SQueeze]

In any case, I'll say this: some of the worst behaviour comes from card flashing DKYWIA's.

For those of you who have thrown a hissy fit at ground or air crew (be honest with yourself), and thought, ah, no harm no foul, he or she will forget it by tonight anyway - believe me: They don't. They compile, they compare notes and they talk about you (if you're frequent enough) behind your back.

Sometimes... you go too far, and it ends up.. on youtube

I have only witnessed 2 cases and i hope these are not one of you readers (if you are, i hate you):

1. 1 pax who ranted on and on for 15+ minutes for having been assigned seat 2A while 1A was empty. Flight was 6/8 load. His argument was that the check-in agent shouldn't have told him that 1A was unavailable and assigned him to 2A. He kept ranting to the station manager (who was summoned on board) to take note of the check-in agent 'lies' and report her behaviour and to take appropriate action (disciplinary).

2. 1 pax who was seated at 17D (2nd J cabin). Pax pouted and IFS was profusely apologising that he couldn't find a seat in the 1st cabin except for 12A window seat. He didn't take it, dismissed IFS with a rude dismissive get-lost gesture (you know - with one hand, and without looking). Face was very black, presumably because he couldn't get an aisle seat in the front cabin ...

No way i am going to forget these kind of disgusting behaviour overnight (I still remember these passengers' ridiculous faces vividly) - let alone the persons who had to face it.

My cabin crew friends have more stories...
And they say First Class pax are the easiest, business class pax are the hardest. Economy pax are in between ... depends.

Anyway, please respect others - passengers and crew alike especially when everyone has to stay in the same small tube for hours.

[Jumbojet Lover]

Face was very black, presumably because he couldn't get an aisle seat in the front cabin ...

Wow, is this the long-haul J, where essentially all seats are also aisle seats? Regardless, very unwarranted behavior.

My cabin crew friends have more stories...
And they say First Class pax are the easiest, business class pax are the hardest.

I recently read an article on China's rich and there was a quote along the lines of, it's not the billionaires who spoil it for everyone, it's the (nouveau riche) millionaires. Analogous, perhaps, that some Business pax think they are very important since they are in a class above most of the others, while most First pax probably didn't get where they are treating other humans disrespectfully.

[sabian]

I have only witnessed 2 cases and i hope these are not one of you readers (if you are, i hate you):

1. 1 pax who ranted on and on for 15+ minutes for having been assigned seat 2A while 1A was empty. Flight was 6/8 load. His argument was that the check-in agent shouldn't have told him that 1A was unavailable and assigned him to 2A. He kept ranting to the station manager (who was summoned on board) to take note of the check-in agent 'lies' and report her behaviour and to take appropriate action (disciplinary).

2. 1 pax who was seated at 17D (2nd J cabin). Pax pouted and IFS was profusely apologising that he couldn't find a seat in the 1st cabin except for 12A window seat. He didn't take it, dismissed IFS with a rude dismissive get-lost gesture (you know - with one hand, and without looking). Face was very black, presumably because he couldn't get an aisle seat in the front cabin ...

No way i am going to forget these kind of disgusting behaviour overnight (I still remember these passengers' ridiculous faces vividly) - let alone the persons who had to face it.

My cabin crew friends have more stories...
And they say First Class pax are the easiest, business class pax are the hardest. Economy pax are in between ... depends.

Anyway, please respect others - passengers and crew alike especially when everyone has to stay in the same small tube for hours.

If 1A was empty, would it have been possible to ask the crew nicely if he could move from 2A since 1A is not taken?

[Ikarus2006]

Sounds just childish.

Had he suffered a medical emergency, we could understand, maybe.
Shopping and late at gate? Own responsibility.

Very true that the PPS status has lost value and maybe proper recognition in the past years... but a responsible behaviour towards fellow passengers and crew is the minimum anyone is required when flying.

[yflyer]

I understand why SQ took the page down.
But not sure why Flyertalk did the same

On Flyertalk, I think one of the posters went too far by posting personal details of the individual involved.

It is one thing to comment or express an opinion about a topic, and I don't see an issue if there is discussion around whether the individual behaved appropriately or not, but I think a line was crossed when details of the individual were posted.

Cyber bullying / intimidation / harassment is really unwarranted and uncalled for in this type of situation.

I think this would have been a great thread on Flyertalk if the name was anonymised, and it became a general discussion about what is reasonable or unreasonable customer service, but it became too much of a personal attack in that thread, in my opinion.

In any case, it is now on Straits Times STOMP etc...