Originally posted by Guy Betsy
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Having said that, I used to have a very bad impression of NW, with its old planes and the fact that it's a legacy US carrier. Until recently, when my colleague flew on NW12 to Tokyo. It seems things have changed somewhat. It was mostly Singaporean crew on board. And they had the kind of friendly and casual demeanour you get with American FAs, not the robotic kind of treatment you get on SQ.
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