Starwood hotel reviews - New York

[Gunnar Smithsen]

I agree with HUGE AL on this one, your email was addressed to the GM, and one would expect the GM to reply.

Having said that, using jhm's letter as a comparison, there are ways to write letters and there are ways to write letters (well emails in this day'n'age) and still get the same message across.

"as a gesture of our concern" *cringe*, trying to make it overtly obvious that they are doing you a favour...

At the end of the day, I guess if you're happy with the response KeithMEL then that should be enough.

[KeithMEL]

At the end of the day, I guess if you're happy with the response KeithMEL then that should be enough.

They could've been more prompt, which is why I still think the problems I experienced there are systemic rather than a few isolated incidents or "the exception." As much as I'm satisfied with the attempt at service recovery, I still won't go back to this property.

[phaleesy]

W - Times Square

Extremely convenient location for the subway. Due to its location in Broadway, some rooms can get rather noisy.

General lighting is not too dark. I was able to see both my feet in the lifts and the hallways.

The Living Room? (I think it’s really called the lobby ) seems like a rather fun place to hang out. Deco is rather tasteful and not garish.

[phaleesy]

W - Times Square

TV behind the bar showing realtime street scene




Some knick-knacks to play with.
Grand-dad’s old typewriter


TTT

[phaleesy]

W - Times Square

The room we stayed in was of a decent size. No overview photos of the room because I did not have a wide angle with me.

The plasticky bedside table


Jimmy and Jane get lucky with the W Wonderlust


Funky sink with waterfall effect. Camera not in Tv mode, no cascade effect.

[HUGE AL]

I thought you were at the Hilton...

[phaleesy]

I thought you were at the Hilton...

Well, you thought wrong (again).

You're obviously not keeping up with all your girls.

[KeithMEL]

Very nice - that's my fave NYC W decor wise. Though the lighting seemed a bit too bright and glaring in your pics? Brighter than I remember anyway.

[phaleesy]

Very nice - that's my fave NYC W decor wise. Though the lighting seemed a bit too bright and glaring in your pics? Brighter than I remember anyway.

The deco is indeed nice.

Perhaps the lighting is brighter and nicer (not glaring! ) during the day. These photos were taken with a Canon Ixus in flash-off mode and were not post-processed. If the W was really as dark as you remember, maybe the camera did not like it (too) and adjusted the exposure accordingly. Smart camera.

I think Jane would prefer the place to be a little brighter too. She needs to check out the Jimmys first before they get lucky.

[Kyo]

Well, you thought wrong (again).

You're obviously not keeping up with all your girls.

Ouch! Smackdown delivered!

[D.Usach]

Starwood hotel reviews New York

We are thinking of staying at this hotel for our 1st 2 nights so we can visit universal. I would love any suggestions or reviews on this or any hotel near universal. I must tell you cleanliness is my top priority.