Originally posted by motodave
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Originally posted by motodave
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I think the reason they applied that strict policy is because of this article below
http://upgrd.com/matthew/singapore-a...is-lounge.html
I found it at search engine dated Jan-2011.
motodave, I fully understand your displeasure. If I were in your position I think I will also feel very upset like you.
My suggestion lodge a formal complain to SIA and see how they react. To be very frank, they just simply act by the book. But I know where you come from. They should have show a little more concern and show some attitude that they are willing to assist and accomodate for a loyal customers like you.
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