Do you get worse treatment onboard as a PPS ?

[tfung]

Those obnoxious PPS passengers should just glue their card to their forehead.. saves them the trouble of pulling it out and flashing it around....

[Snaffled]

I saw one guy in Economy with far too many bags being obnoxious on boarding (late-ish) and he was giving the poor FA a hard time saying he was SQ gold and so room MUST be made for his bags, even at the expense of others if necessary. It was a flight back from Bangkok and really made me snicker as he was in either 33c or 34c & you can be guaranteed that 80% of the people sitting around him were all SG Q or PPS.
The crew are so good, she was so patient and eventually found space for him, but I HATE people who are not respectful to service teams.

[LionCity]

My best experience in Y as a PPS was a trip back from Perth. The FA was great and felt that I was in J except for the seat and meals. I sent a nice compliment thru' the SQ feedback channel. The outgoing flight from Sin to Perth was not so great but ok...understand the FAs got plenty to do on a delayed flight that was filled to the brim...I also wanted to leave them alone to do the necessary.

Anyway, with my limited expenditure at QPP3, I don't really feel like a God and there are lots of pax who are way ahead of me in supporting the airline like the TPPS or LPPS. No reason to flash the card. In fact, a Senior FA between BKK - SIN on a relatively empty flight (just 2 in J Class) told me in generally PPS are usually the best behaved. I guessed there bound to be some PITAs among PPS.

[Snaffled]

There are quite a few PPS & TPPS in the office here and I think they are very easy passengers. They all travel like crazy so have a simple routine when on a flight & never make mad demands. I think when you travel a lot you get less stressed about delays/changes and that type of thing (You quickly learn there is no point in getting angry), and thus less likely to be a hassle for FAs.
But I fully agree with you Lioncity, that there will always be a few PITAs.

[The High Flyer]

I find that in general, I receive better service now than before. Of course, this is more obvious in Y than in J.

On most flights, the FAs drop by at least once on every flight to ask if everything is okay. On a recent regional flight, one FA -- for the first time -- asked for my choice of main course ahead of the meal service, and I got my tray before other passengers, together with those with Special Meals. From the corner of my eyes, I could see the amazed/bewilded/disapproving looks of other passengers.

While on SQ11 last year, I was using the Connexxion service when I asked if there was any way I could have AC power. The FA went out of his way to make checks for me. I didn't manage to get anything in the end, but I really appreciated the assistance.

[Savage25]

While on SQ11 last year, I was using the Connexxion service when I asked if there was any way I could have AC power. The FA went out of his way to make checks for me. I didn't manage to get anything in the end, but I really appreciated the assistance.

They didn't check hard enough...there's a power outlet in the galley

[The High Flyer]

They didn't check hard enough...there's a power outlet in the galley

I guess they didn't want to risk letting my laptop go unattended in the galley while it underwent charging, though I certainly wouldn't have minded standing in the galley all the way.

[Savage25]

Had very indifferent service today on SQ326 SIN-FRA in Y, after a series of 4 very good flights in the past week. Was not greeted by name when I showed my boarding pass while boarding, and they ran out of one meal choice before getting to me. Would have been nice if they had asked for my meal preference earlier as there were only a couple of PPS pax in Y.

[zvezda]

I have not noticed any difference in the way I've been treated before and after reaching PPS. I've also not noticed any reduction in service that some have reported. I've also never flashed my PPS card.

[zvezda]

boh tong, I've been curious. Do the flight crew even know who is PPS? Is it listed on the passenger manifest? I've never flown SQ in Y, but the service I see in F and C is consistently excellent.

The worst thing that ever happened to me on SQ is a stewardess put a blanket on me while I was sleeping, which woke me up and I couldn't get back to sleep. For the rest of the flight, I was unable to get her to stop apologizing.

[MAN Flyer]

boh tong, I've been curious. Do the flight crew even know who is PPS? Is it listed on the passenger manifest?

They know more than just who is or isn't PPS.

[nickbot]

They know more than just who is or isn't PPS.

Yeah, they seem to know everything!

Back in April, when we were celebrating CGK's birthday in the F galley, there was a piece of paper stuck up on the galley wall, listing all of the pax in the F cabin on a seat plan,...from memory those who were PPS had one star next to their name, Solitaire had two, and 3 stars was reserved for LPPS status - sure they have something similar for other cabins.

I'm an academic Dr. (rather than a medical Dr.), and on two occasions travelling Economy I've been asked by the FAs to give medical help before the announcement went out for a Doctor,...so they definately know most things about the pax in their care!

[jhm]

They know more than just who is or isn't PPS.

Did you ask ?

Out of curiosity I'll ask next time.

http://sqtalk.suddenlaunch3.com/inde...3826845&start=

[SQFAN]

Those obnoxious PPS passengers should just glue their card to their forehead.. saves them the trouble of pulling it out and flashing it around....

ha ha ha...I sat next to a TPP17 from LHR-SIN day before yesterday . When I got to my seat 17A, this lady next to me, who was carrying a bag whose weight was well beyond her lifting into the overhead compartment. She then whipped out her Solitaire PPS card and went along to the FA. I think that is a bit too much. Had she been a tad slower, I would have helped her. For the rest of the flight, she seemed to 'order' the cabin crew around.

Also consider this, in BA, the FAs are not allowed to help lift pax stuff. So, go figure.

As far as customer facing aspect is concerned, SQ goes out of their way to provide that excellent service.

[SQflyergirl]

crew are supposed to address that EY PPS by his name.

What if the PPS is female?