Changes to PPS?

[StarG]

Yeah, someone at SQ did not get the equation right.

Increase fares + increase (re)qualification criterias + reduce KF miles value for F & J (77W/380) = less benefits?

[jjpb3]

Apparently however, the systems that are needed to be programmed to accomodate the new changes are extremely complicated and are taking an age to implement.

No wonder. Wouldn't they have to put in some kind of grandparenting clause, so that people on the way to TPP or LPP wouldn't lose all the sectors / miles they had been accumulating under the old system?

If the rumor is true -- particularly the cut in QPP benefits (the cancellation of guest privileges at the SKL being especially mean-spirited ) -- the changes would be a surefire way to get rid of loyal customers. Has SQ management really become so short-sighted?

[milehighj]

It has always been my view that PPS is the model for airline loyalty. Particularly in status-conscious Asia, PPS is an just-attainable goal that generates premium (P & J) revenue and often fanatical customer loyalty.

PPS, if anything, is a victim of its success. It has engendered loyalty among ever increasing numbers of premium passengers.

If there is a need to control this success, I can empathise with this. By all means, raise the bar -- BUT give something more to those who remain.

Raising the bar AND cutting the benefits makes no sense at all. From my perspective as a corporate traveller, I still have full control of which carrier I fly.

I hope very much that SQ does not act with the arrogance to think that they can demand more dollars, and at the same time reward this loyalty with less.

[SQ LPP]

Certainly does not sound appealing. Sad news.

[CGK]

SQ does not love me anymore.

[Singapore_Air]

Changes to PPS?

Since the cat's out of the proverbial bag, I heard about this at the end of January and I suppose it's now OK to comment publicly about it.

1. LPPS to be abolished. Dunno what happens to existing LPPS members though.

2 .The PPS miles/sectors system of qual to be abolished. PPS qual by revenue - set at circa $25 000 SGD

3. TPPS benefits to remain the same.

BUT...

4. Significant watering down of QPP:
QPP no longer able to bring guests into SKL
No more requal bday gifts/vouchers
No access to SKL F unless flying F

Apparently however, the systems that are needed to be programmed to accomodate the new changes are extremely complicated and are taking an age to implement.

I didn't hear about point number 1 though.

[SQflyergirl]

If true - this is rather disturbing, i might add!

[SQflyergirl]

I've heard through the grapevine - So the typical disclaimer applies. Needless to say no written confirmation as yet.:

But here goes:


1. LPPS to be abolished. Dunno what happens to existing LPPS members though.

2 .The PPS miles/sectors system of qual to be abolished. PPS qual by revenue - set at circa $25 000 SGD

3. TPPS benefits to remain the same.

BUT...

4. Significant watering down of QPP:
QPP no longer able to bring guests into SKL
No more requal bday gifts/vouchers
No access to SKL F unless flying F

Anyone else heard anything?