Hi All,
Maybe I'm in the wrong, but I don't think so. I'd like your wisdom!
I purchased a ticket on SQ232 (SYD-SIN) in Premium Economy and used points to upgrade to Business.
Then a seat became available on SQ222 (SYD-SIN) and I wished to swap to that flight but Singapore Airlines say I can't. Even though it's the same day and the same routing.
They say I have to re-deposit the miles, pay a cancellation fee, (lose the miles because they've passed their expiration date) change the commercial ticket to SQ222 and then do a new upgrade with different points.
Is this correct? It seems absurd for a simple flight number change a couple of hours later, when I can change the date of the flight easily the day before or after, still on SQ232 without any problems!
HELP PLEASE! )) Appreciated!!
Maybe I'm in the wrong, but I don't think so. I'd like your wisdom!
I purchased a ticket on SQ232 (SYD-SIN) in Premium Economy and used points to upgrade to Business.
Then a seat became available on SQ222 (SYD-SIN) and I wished to swap to that flight but Singapore Airlines say I can't. Even though it's the same day and the same routing.
They say I have to re-deposit the miles, pay a cancellation fee, (lose the miles because they've passed their expiration date) change the commercial ticket to SQ222 and then do a new upgrade with different points.
Is this correct? It seems absurd for a simple flight number change a couple of hours later, when I can change the date of the flight easily the day before or after, still on SQ232 without any problems!
HELP PLEASE! )) Appreciated!!
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