Hoping the room can help with a clarification.
I want to fly SYD-SIN-DPS. I've booked a confirmed First Saver SYD-SIN online (I could only book SYD-SIN segment online as the SIN-DPS segment does not offer First, meaning a mixed class booking is required).
My understanding was that I ring SQ and they book me on the connecting SIN-DPS segment in a lower cabin (business) with no additional milage required. i.e. It's still considered a single itinerary to from Australia to Asia.
Alas no. The SQ call centre told me the SIN-DPS segment requires ADDITIONAL miles, even if added to the existing First booking.
This means a mixed class SYD-SIN-DPS itinerary will require MORE miles than, say, an all-First SYD-SIN-HKG itinerary. A bit crazy.
Did I just get an SQ agent who didn't know what she was talking about, or is this how it works?
Thanks
I want to fly SYD-SIN-DPS. I've booked a confirmed First Saver SYD-SIN online (I could only book SYD-SIN segment online as the SIN-DPS segment does not offer First, meaning a mixed class booking is required).
My understanding was that I ring SQ and they book me on the connecting SIN-DPS segment in a lower cabin (business) with no additional milage required. i.e. It's still considered a single itinerary to from Australia to Asia.
Alas no. The SQ call centre told me the SIN-DPS segment requires ADDITIONAL miles, even if added to the existing First booking.
This means a mixed class SYD-SIN-DPS itinerary will require MORE miles than, say, an all-First SYD-SIN-HKG itinerary. A bit crazy.
Did I just get an SQ agent who didn't know what she was talking about, or is this how it works?
Thanks
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