Redeposit miles difference?

[thelongroad]

Hi guys,

I have an award booking MEL-SIN-JFK next month. Now it appears I may have to change it to just SIN-JFK. I was informed by the KrisFlyer phone line that I will not be refunded the miles difference. Is this correct? Seems strange, but the agent (who seemed quite competent) was very sure of this point.

Anybody have any information to confirm or deny this point?

[vbarberini]

Sadly yes, that is correct. You will not get a refund for the difference if you change your award ticket to one of lesser value, something I learned from bitter experience some years ago.

Assuming availability, your best option is to cancel you original award booking (pay any nominal fee), and then rebook a new award ticket.

Hope this helps.