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Krisflyer Accrual levels are not fair?

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  • Krisflyer Accrual levels are not fair?

    Hello

    I was about to book an intercontinental flight with Air China, class S. Standing to the fare rules I am entitled to earn miles.

    When I double checked on SQ Accrual Levels
    ( http://www.singaporeair.com/pdf/ppsc...FOALLevels.pdf )

    I realised that SQ does not recognise miles from class S of Air China. As well as many other 50% classes of other airlines.

    As you can see here ( http://www.miles-and-more.com/online...l=en&cid=18002 )
    Lufthansa does accept those miles, as the other star alliance members.


    Furthermore during my investigations I have also found this some other surprising information:
    If you book an SQ flight with fares giving 50% and 10% of miles, those miles are not recognised to staralliance partners.
    this is taken from the online booking system flight fares details:
    "No KrisFlyer miles will be earned under booking classes N, Q, T, V for members of other frequent flyer programmes. "

    I just wonder why Singapore Airlines remains in star alliance if they do not want to share the same rules.

    Comments are welcome.

  • #2
    Ops!!! SQ Q class only earn 50% on Krisflyer. Most of the Staralliace Q class earn 100% on Krisflyer

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    • #3
      Had a similiar issue recently... Booked one of those fares that offer 10% of the miles...

      Obviously couldn't accrue to any other *A program except for SQ, so retro claimed the 4 flights (all booked on the same PNR), 3 of the 4 flights automatically came through after submitting the retroclaim. The 4th flight didn't go through with KF sighting that it had been previously accrued.

      Confused, I sent an email to KF asking what was going on and get a reply saying that it had been credited to my A3 account and that I should contact A3.

      Replied, impossible as that fare category is not eligible for A3 accrual and why of the 4 flights only the last one have this issue. Still haven't heard back.

      Thanks to the OP for the reminder for me to contact KF and get stuck in about this

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      • #4
        One more surprise that I was not aware of....
        The Krisflyer gold bonus does not apply to fares that gives you 50% or 10% of miles!
        Thanks, SQ!

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