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Paying for confirmed waitlisted bookings online?

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  • Paying for confirmed waitlisted bookings online?

    A few days ago i logged in to find my waitlisted award booking confirmed. I was prompted to select my preferred sector, but there was only sector so i just clicked "continue".

    At the flight details page there was another "continue" button which turned out to be a link to pay for the taxes and issue the ticket. I didn't have my credit card with me so i closed the page.

    Tried paying for it today but i can't find that button anymore. I try avoiding the call centre as i have to wait forever for someone to pick up.

    Am i missing something?

  • #2
    If you missed that payment page you have to call KF to settle payment over the phone. Stupid website

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    • #3
      Originally posted by webbyboy View Post
      If you missed that payment page you have to call KF to settle payment over the phone. Stupid website
      Why am I not surprised? Sigh... the stupid website has become a trademark for SQ.

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      • #4
        I would suggest this payment be made at the SQ office and not over the phone- within a week of making my payment over the phone, my card was fraudulently charged/ attempted charged. Hate any one having to go through that experience.

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        • #5
          Originally posted by ashkale View Post
          I would suggest this payment be made at the SQ office and not over the phone- within a week of making my payment over the phone, my card was fraudulently charged/ attempted charged. Hate any one having to go through that experience.
          I don't think the other town offices around the world handle KF redemptions

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