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I rang westpac last week as my $250 annual fee was due.
I wanted to express my displeasure at the Visa point reduction from 1 for every $ spent to 0.5 for every $ spent, and that in my opinion the fee is way to high considering the earn reduction.
All I did was explain the above to the first lady I spoke to, I also said I was wanting a payout figure on my card as I was considering cancelling my card as I could not justify the $250 fee.
The first lady put me through to a second lady who had the ability to look at my account and make a decision on my complaints. I have not paid very much interest on the card over the past two years so I wasn't really expecting to much from them, the second lady said she could understand my compaint and to my suprise said she would reduce the $250 fee to $0 for the next year.
My brother also has his own Westpac KrisFlyer card, he decided to ring Westpac after I told him of my reduction. My brother has never paid any interest at all over the past two years but Westpac reduced his fee from $250 to $125.
If you have a Westpac KrisFlyer card and your annual fee is due soon I suggest you ring them and express you displeasure at the earn reduction, you will probably save a small amount of money.
The Amex earn rate does stay the same at 1.5 for every $1 spent.
SQ238.
I wanted to express my displeasure at the Visa point reduction from 1 for every $ spent to 0.5 for every $ spent, and that in my opinion the fee is way to high considering the earn reduction.
All I did was explain the above to the first lady I spoke to, I also said I was wanting a payout figure on my card as I was considering cancelling my card as I could not justify the $250 fee.
The first lady put me through to a second lady who had the ability to look at my account and make a decision on my complaints. I have not paid very much interest on the card over the past two years so I wasn't really expecting to much from them, the second lady said she could understand my compaint and to my suprise said she would reduce the $250 fee to $0 for the next year.
My brother also has his own Westpac KrisFlyer card, he decided to ring Westpac after I told him of my reduction. My brother has never paid any interest at all over the past two years but Westpac reduced his fee from $250 to $125.
If you have a Westpac KrisFlyer card and your annual fee is due soon I suggest you ring them and express you displeasure at the earn reduction, you will probably save a small amount of money.
The Amex earn rate does stay the same at 1.5 for every $1 spent.
SQ238.
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