Short SQ-to-SQ transit at Changi

[Kiwi]

I would be more than comfortable with a 50 minute connecting time, and you're luggage should easily make it.

Agree. If inbound is more than a couple of minutes late then most likely SQ will have a buggy waiting.

[kpc]

Finally got through to Sq! There has now been a change to my inbound flight as well; I'm arriving into Sin 5 minutes earlier, and now my transit time is 55 minutes. SQ reckon that should be plenty of time to transit; she will check what would happen if I missed the connection due to a late incoming flight, and whether they would put me up in a hotel O/N in Sin til the next flight to Bkk which is the following am.

[benlee]

Finally got through to Sq! There has now been a change to my inbound flight as well; I'm arriving into Sin 5 minutes earlier, and now my transit time is 55 minutes. SQ reckon that should be plenty of time to transit; she will check what would happen if I missed the connection due to a late incoming flight, and whether they would put me up in a hotel O/N in Sin til the next flight to Bkk which is the following am.

I once experienced a short transit time of 45 mins due to aircraft late arrival into Changi and while I did manage to transit and board the flight ( including travel time between terminals ), my luggage however did not make it and was delivered to me the following day at my destination. So to be safe, I think one hour is bare minimum and shorter than that is taking chances. However, if you don't have check-in luggage, then 55 mins is more than enough including hopping between terminals.

[jhm]

Here are the MCT according to Sabre for a SQ-SQ transfer at SIN:

STANDARD.D/D...D/I...I/D...I/I.                                 
ONLINE    .20  1.00  1.00  1.00                                 
OFFLINE   .20  1.00  1.00  1.00                                 
** OR * ARE ALL                                                 
SQ-SQ II  1.00 ALL  - FLT 2002 TRM 2  - 2                       
SQ-SQ II  1.00 ALL  - FLT 2008 TRM 2  - 2                       
SQ-SQ II  1.00 FLT 2007 - ALL  TRM 2  - 2                       
SQ-SQ II   .50 FLT    1 -  999 - FLT    1 -  999 TRM 2  - 2     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 1000 - 5000 TRM 2  - 2     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 1000 - 5000 TRM 3  - 2     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 1000 - 5000 TRM 2  - 3     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 1000 - 5000 TRM 3  - 3     
SQ-SQ II   .50 FLT    1 -  999 - FLT 5002 - 5399 TRM 2  - 2     
SQ-SQ II   .50 FLT    1 -  999 - FLT 5002 - 5399 TRM 3  - 2     
SQ-SQ II   .50 FLT    1 -  999 - FLT 5002 - 5399 TRM 3  - 3     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 5400 - 6999 TRM 2  - 2     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 5400 - 6999 TRM 3  - 2     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 5400 - 6999 TRM 2  - 3     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 5400 - 6999 TRM 3  - 3
SQ-SQ II  1.00 FLT 1000 - 5000 - FLT    1 -  999 TRM 2  - 2
SQ-SQ II  1.00 FLT 1000 - 5000 - FLT    1 -  999 TRM 3  - 2     
SQ-SQ II  1.00 FLT 1000 - 5000 - FLT    1 -  999 TRM 2  - 3     
SQ-SQ II  1.00 FLT 1000 - 5000 - FLT    1 -  999 TRM 3  - 3     
SQ-SQ II   .50 FLT 5002 - 5399 - FLT    1 -  999 TRM 2  - 2     
SQ-SQ II   .50 FLT 5002 - 5399 - FLT    1 -  999 TRM 2  - 3     
SQ-SQ II  1.00 FLT 5400 - 6999 - FLT    1 -  999 TRM 2  - 2     
SQ-SQ II  1.00 FLT 5400 - 6999 - FLT    1 -  999 TRM 3  - 2     
SQ-SQ II  1.00 FLT 5400 - 6999 - FLT    1 -  999 TRM 2  - 3     
SQ-SQ II  1.00 FLT 5400 - 6999 - FLT    1 -  999 TRM 3  - 3     
SQ-SQ II   .50 FLT    1 -  999 - FLT    1 -  999 TRM ** - 2     
SQ-SQ II   .50 FLT    1 -  999 - FLT    1 -  999 TRM ** - 3     
SQ-SQ II   .50 FLT    1 -  999 - FLT    1 -  999 TRM ** - 2     
SQ-SQ II   .50 FLT    1 -  999 - FLT    1 -  999 TRM ** - 3     
SQ-SQ II   .50 FLT    1 -  999 - FLT 5002 - 5399 TRM ** - 2     
SQ-SQ II   .50 FLT    1 -  999 - FLT 5002 - 5399 TRM ** - 2     
SQ-SQ II  1.00 FLT    1 -  999 - FLT 1000 - 5000                
SQ-SQ II  1.00 FLT    1 -  999 - FLT 5400 - 6999                
SQ-SQ II   .50 TRM 2  - 2
SQ-SQ II   .50 TRM 3  - 2
SQ-SQ II   .50 TRM 2  - 3                                       
SQ-SQ II   .50 TRM 3  - 3                                       
SQ-SQ II   .50 TRM ** - 2                                       
SQ-SQ II   .50 TRM ** - 3                                       
SQ-SQ II   .50 TRM ** - 2                                       
SQ-SQ II   .50 TRM ** - 3

You'll see that it's either 50 minutes or 1 hour depending on your terminals and your flight numbers.

[jhm]

she will check what would happen if I missed the connection due to a late incoming flight, and whether they would put me up in a hotel O/N in Sin til the next flight to Bkk which is the following am.

If both flights are on the same ticket, then AFAIK SQ must protect you if you misconnect, i.e. put you on the next available flight and in the meantime, put you up in a hotel for the overnight.

[kpc]

Here are the MCT according to Sabre for a SQ-SQ transfer at SIN:

S
SQ-SQ II   .50 TRM 3  - 2

You'll see that it's either 50 minutes or 1 hour depending on your terminals and your flight numbers.

I think this is the relevant one; so MCT is 50 minutes; so I have gone from 50 --->55minutes so I'm within MCT.

If both flights are on the same ticket, then AFAIK SQ must protect you if you misconnect, i.e. put you on the next available flight and in the meantime, put you up in a hotel for the overnight.

Got a really funny response when SQ called back; whilst they wouldn't confirm this would be the case, she didn't rule it out either! Both flights are on the same ticket, so that's not an issue...

On a transit through to Kul from Syd via Sin last year, I had a transit time of 60 mins but the inbound was 20 minutes late!! I explained the situation to the flight crew who let me disembark even before the F passengers (I was in J), and I walked quickly/ jogged and made it 20 minutes before scheduled flight departure! Then I was informed the flight departure was pushed back 20 minutes Fortunately, it was T2-->T2!

So I have done short transits in Sin before but didn't enjoy the experience...

[MEL-World]

I must comment on the excellent SQ service I got when SQ238 was late arriving from MEL 5 Jan and I had only 30-mins to get from T2 E26 to F60 for connection to SQ116 to KUL. SQ provided a buggy for the two affected passengers - me and another person.

They indicated that the luggage may not make it so on arrival in KUL, I was not surprised to be met at the gate by an agent who took my Hotel details and promised delivery later that night. After taking the train to the main terminal, he sought me out in the immigration line to tell me that SIN had just informed him that the bag was on the flight after all and he in fact delivered it to me personnally when I arrived at the carousel as it must have been first out.

Talk about good service.

In fact, I think anything over about 1hr 15 is too long for a transit in SIN unless you are coming from a port where delays are common due to weather etc. or if you want to send time shopping or in the lounge. It is such an efficient airport.

[MAN Flyer]

They are second to none when it comes to ground support at their hub on a late inbound for people on connections.

We were on SQ327 from MAN a just over a week ago and as they were starting engines just after pushback someone had a suspected heart attack (poor fella, hope he's alright..) so we went back to gate while the ambulance came and they off loaded him. We left about 90 minutes late so quite a few missed the early connections to SYD, SGN etc.

Sure enough as we disembarked at Changi the boards were all up with the flight numbers and they had the tables there with everyones new BP's so no sending people of to transfer desks to queue up and hope you can get rebooked like some airlines do.

[cscs1956]

Sotime this is very strange. I believe some SQ flight put up announcement that gate close 40 min before departure. Once I was at airport taking a flight to Philippines. I was early but was told by counter staff that flight is over booked. She told me to come back to counter 1 hour before departure.

She expect me to clear imigration, and walk to the gate which is the far end of the airport in 20 mins !

She ensure there is no problem and I will get a seat. Why cannt Singapore Airport do something like other country - Issue a boarding pass without a seat and assign it only when you are at the gate? (since she is so sure I will get a seat)!

One down for Singapore airport and SQ.

[cscs1956]

I would be more than comfortable with a 50 minute connecting time, and you're luggage should easily make it.

My luggage once made it in the old days (pre-10 minute gate closure stuff) when I arrived at one end of T2 just before my flight was departing from the other end. They were waiting for me (shouting my name as they saw me legging it towards the gate!) and despite us pushing back almost as soon as I had boarded, my luggage made it. I was doing SYD-SIN-SGN.

You need to remember this is Changi we are talking about, which has no equal when it comes to ease of transit/transfer.

Spliting of SQ flight to T2 and T3 is really a bad ideal. Why not just 1 terminal for all SQ flight like many countries did.
T3 itself has really a bad design. Is really long in distance. So it really depend on which connecting flight you have gotten. Do also remember not all passengers are young and walk fast!

[Kiwi]

Sotime this is very strange. I believe some SQ flight put up announcement that gate close 40 min before departure. Once I was at airport taking a flight to Philippines. I was early but was told by counter staff that flight is over booked. She told me to come back to counter 1 hour before departure.

She expect me to clear imigration, and walk to the gate which is the far end of the airport in 20 mins !

She ensure there is no problem and I will get a seat. Why cannt Singapore Airport do something like other country - Issue a boarding pass without a seat and assign it only when you are at the gate? (since she is so sure I will get a seat)!

One down for Singapore airport and SQ.

Gates close 10 minutes prior to departure but of course the monitors show gates closing earlier than this so that everyone is in the gate area in time for an on time departure (where possible).

Most countries do not allow people to clear immigration without a confirmed seat on departing international flight. It is different if the flight is domestic, but AFAIK SQ has none of these.

[Kiwi]

Spliting of SQ flight to T2 and T3 is really a bad ideal. Why not just 1 terminal for all SQ flight like many countries did.
T3 itself has really a bad design. Is really long in distance. So it really depend on which connecting flight you have gotten. Do also remember not all passengers are young and walk fast!

Because there is not enough room to do them all from one terminal. I suppose one option could be to use just one terminal and remote stands for the overflow. But that is even more inconvenient (refer all the complaints on FT on BA forum about LHR or LH forum about FRA for example).

For people who are unable to walk far/fast there are other options (eg request wheelchair assistance).

[SQflyergirl]

For people who are unable to walk far/fast there are other options (eg request wheelchair assistance).

Also the A15-A21 train helps.

[MAN Flyer]

Spliting of SQ flight to T2 and T3 is really a bad ideal. Why not just 1 terminal for all SQ flight like many countries did.
T3 itself has really a bad design. Is really long in distance. So it really depend on which connecting flight you have gotten. Do also remember not all passengers are young and walk fast!

Sorry I disagree. As Kiwi says, all SQ flights couldn't comfortably fit in one terminal, so what do you want them to do, use remote gates and bus people out like others do ?. No thanks. Besides, changing from T2 to T3 is quick and easy anyway.

T3 is a 'long distance' because it's biiiig. Not a lot anyone can do about that I am afraid, as size seems to matter.

[cscs1956]

Because there is not enough room to do them all from one terminal. I suppose one option could be to use just one terminal and remote stands for the overflow. But that is even more inconvenient (refer all the complaints on FT on BA forum about LHR or LH forum about FRA for example).

For people who are unable to walk far/fast there are other options (eg request wheelchair assistance).

May be at the time of building t3. They should consider this a build a big one just for SQ!