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OK, SQ lurkers, we know you're out there...
Please would someone fix your multi-city booking engine. Specifically, please can you fix it for KUL. Please can you stop flooding the results with flights that can only be taken at fully flexible economy fare - e.g. SQ codeshares on MH/MI, MI flights, MH flights, in fact anything but the remaining golddust SQ flights on this route. It's like you are begging me to channel my revenue to MH instead of SQ!
Worked example:
Let's say there is a nice internet-only Flexi Saver fare with plenty of availability between XXX-KUL which allows a stopover in SIN. As soon as you split the trip, e.g. XXX-SIN, SIN-KUL, KUL-XXX, the dumbass multicity booking engine offers a selection of 3-4 completely useless flights on the SIN-KUL sector. It sometimes also refuses to offer some of the cheaper connections it previously offered you when you just asked for XXX-KUL return
What use is your $1 stopover programme if nobody can stop in SIN? You really don't want me to stop over and prop up your rapidly shrinking economy, do you?
I know I've ranted about this before, but SQ truly has the most incompetent booking engine. Ever. Period. Worse than any other Star Alliance carrier. Worse than LH. Worse than UA. Worse, in fact, than TG and TK, and that's saying something...
Please would someone fix your multi-city booking engine. Specifically, please can you fix it for KUL. Please can you stop flooding the results with flights that can only be taken at fully flexible economy fare - e.g. SQ codeshares on MH/MI, MI flights, MH flights, in fact anything but the remaining golddust SQ flights on this route. It's like you are begging me to channel my revenue to MH instead of SQ!
Worked example:
Let's say there is a nice internet-only Flexi Saver fare with plenty of availability between XXX-KUL which allows a stopover in SIN. As soon as you split the trip, e.g. XXX-SIN, SIN-KUL, KUL-XXX, the dumbass multicity booking engine offers a selection of 3-4 completely useless flights on the SIN-KUL sector. It sometimes also refuses to offer some of the cheaper connections it previously offered you when you just asked for XXX-KUL return
What use is your $1 stopover programme if nobody can stop in SIN? You really don't want me to stop over and prop up your rapidly shrinking economy, do you?
I know I've ranted about this before, but SQ truly has the most incompetent booking engine. Ever. Period. Worse than any other Star Alliance carrier. Worse than LH. Worse than UA. Worse, in fact, than TG and TK, and that's saying something...
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