If the ticket for your redemption booking has been issued, but it has not been used, please call KrisFlyer Membership Services to cancel the booking. Miles will only be re-deposited into your KrisFlyer account if they are still valid and have not expired.
A service fee will apply, and is chargeable at 5,000 KrisFlyer miles / USD50 for KrisFlyer members, or 2,500 miles / USD25 for KrisFlyer Elite and PPS Club members.
If the cancellation of ticket is within 24 hours of the scheduled flight departure, a cancellation fee of 7,500 miles / USD75 will also apply, in addition to the service fee above.
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