Hi everyone,
Long time lurker but first time poster here. I am going on a business trip from Singapore to Frankfurt on Singapore Airlines (but its a code-share ticket with Lufthansa as my final destination is Copenhagen).
In my booking (website and app) I can see the option for Book the Cook for all 4 sectors (SYD-SIN, SIN-FRA, FRA-SIN and SIN-SYD). However I can't save my options online, and upon calling the reservation helpdesk, they advised that the Book the Cook option is not available for all four sections, which I find strange considering two of my sectors originate out of SIN.
I enquired if its due to the codeshare ticket with Lufthansa, but all I got in reply was that the BTC option is not available.
Can anyone on this forum shed some light on this for me please?
Appreciate everyone's input!
Long time lurker but first time poster here. I am going on a business trip from Singapore to Frankfurt on Singapore Airlines (but its a code-share ticket with Lufthansa as my final destination is Copenhagen).
In my booking (website and app) I can see the option for Book the Cook for all 4 sectors (SYD-SIN, SIN-FRA, FRA-SIN and SIN-SYD). However I can't save my options online, and upon calling the reservation helpdesk, they advised that the Book the Cook option is not available for all four sections, which I find strange considering two of my sectors originate out of SIN.
I enquired if its due to the codeshare ticket with Lufthansa, but all I got in reply was that the BTC option is not available.
Can anyone on this forum shed some light on this for me please?
Appreciate everyone's input!
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