Inflight call functions
I tried the new 777-300 cabin on a long haul, pretty good experience.
I am however puzzled by the new inflight call functions. There are a handful numbers that can be called free of charge (e.g. SITA technical support, Visa, Mastercard and even Panasonic Technical Support). What puzzled me the most is that passenger seats have free call access to the telemedical assistance as well as OCC. I thought that the function would not work but when I pressed on "SIA ENG OCC", someone answered my call, presumably from the Operations Control Centre. Anyone knows why pax are given access to these functions that are rather reserved to the operational staff. Was it a system error? Great if anyone could enlighten this.
Here is the list of free calls passengers can make:
24 hours Aircom Customer Service
Technical Assistance
SIA CMIV MOC (what this means???)
Panasonic Customer Care
AMEX
Diners International
Mastercard Asia
JCB
Tenzing Customer Support
GES (what that means???)
SATCOM
Panasonic Conference
I tried the new 777-300 cabin on a long haul, pretty good experience.
I am however puzzled by the new inflight call functions. There are a handful numbers that can be called free of charge (e.g. SITA technical support, Visa, Mastercard and even Panasonic Technical Support). What puzzled me the most is that passenger seats have free call access to the telemedical assistance as well as OCC. I thought that the function would not work but when I pressed on "SIA ENG OCC", someone answered my call, presumably from the Operations Control Centre. Anyone knows why pax are given access to these functions that are rather reserved to the operational staff. Was it a system error? Great if anyone could enlighten this.
Here is the list of free calls passengers can make:
24 hours Aircom Customer Service
Technical Assistance
SIA CMIV MOC (what this means???)
Panasonic Customer Care
AMEX
Diners International
Mastercard Asia
JCB
Tenzing Customer Support
GES (what that means???)
SATCOM
Panasonic Conference
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