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Ground escorts for Suites/ First?

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  • Ground escorts for Suites/ First?

    I've heard a few stories about people having agents escort them from lounge to gate or from check-in to lounge to gate in various different ports (not SIN). Has anyone had any experience with this? I have flown in F and R but never experienced it myself.
    Fly well,
    Travel safe,
    And have a pleasant journey.

  • #2
    Never in SIN but regularly at LHR and SYD.

    I usually politely decline. The only times I have allowed them to 'escort' me was once at LHR when the gate was an absolute zoo for some reason and last month in SYD when the staff member said she needed to go on board anyway so could she walk with me. She used the time to ask a couple of slightly interesting questions, which I suspect was the real reason for her 'trip'.

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    • #3
      In SYD, on SQ232. Apparently she worked for a company called AeroCare.

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      • #4
        Usually get it ex-LHR, they even offered a buggy back in Terminal 3

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        • #5
          I've been taken to the gate by buggy in SIN twice.

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          • #6
            i experienced this upon arrival in hkg on sq 1 last year

            a power walk from the far gate

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            • #7
              Frankfurt used to walk me from the gate to the plane for a quick chat and Sydney a couple of times from the lounge to the gate. Buggy in Singapore is possible upon request if the gate is a high B one and a buggy is available.

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              • #8
                Wow, interesting to hear how common it is! I'm yet to be offered this service when flying F/R...
                Fly well,
                Travel safe,
                And have a pleasant journey.

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                • #9
                  Originally posted by SMK77 View Post
                  Buggy in Singapore is possible upon request if the gate is a high B one and a buggy is available.
                  Indeed. My Mother has used it a couple of times, which is not surprising at SQ328 always seems to go from B8, 9 or 10, at least when I am on it.

                  To be honest thought escorts, and I'd say buggies as well, are not really needed in Changi unlike some other airports.

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                  • #10
                    SQ26 NYC-Sg stopover @ Frankfurt, Lufthansa ground staff (dressed smartly in suits) escorted us from airplane door through aerobridge/gate to lounge before everyone else disembarked. One escort one person or couple (if travelling together). Neat.

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                    • #11
                      My parents got the buggy service in Singapore. They told my parents that the gate was a long way from the lounge that's why they offered the buggy

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                      • #12
                        Just Finished a couple trips in R. - as a QPP.

                        SYD - SIN R - no service offered however staff knew that i knew this airport well.

                        SIN - NRT- buggy was offered in the Private room as was a distant gate.

                        NRT - LAX - on a previous trip the private room had arranged ground staff assistance / escort to lounge at their polite insistence and then back to plane due to the large number of carry on's I had on me.

                        LAX - NRT - No escort offered. However on this sector and other ports such as SYD, BNE, DEL, - i have seen SQ dressed staff escort passengers through security into lounge and then onto plane. I believe and was confirmed a couple times that they were LPP, Or CIP TPP and CIP /VIP's.

                        NRT - SIN. nil.

                        SIN - BNE. Private room offered buggy as distant gate even though in J.

                        Token01.

                        on a Side note when flying LH, i noticed being in F at a few ports meant assistance all the way to aircraft. Likewise with QF in F. no status required.
                        _________________________________

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                        • #13
                          Originally posted by MAN Flyer View Post
                          To be honest thought escorts, and I'd say buggies as well, are not really needed in Changi unlike some other airports.
                          Given the buggy traffic to and from the Subcontinent flights in T2, some might disagree with you.

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                          • #14
                            Originally posted by token01 View Post
                            I believe and was confirmed a couple times that they were LPP, Or CIP TPP and CIP /VIP's.
                            What is CIP TPP? Is LPP Lifetime PPS?
                            Fly well,
                            Travel safe,
                            And have a pleasant journey.

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                            • #15
                              TPP = solitaire

                              CIP = commercially important passenger

                              LPP = lifetime pps
                              _________________________________

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