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Originally posted by fl0r15t
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Yeah, little more info on this, we were on the scheduled 12:55 SQ321 on 19th Jan outwards from SIN-LHR. We originally had 9V-SKL (I think) parked at gate B2.
They first announced there would be a 35 minute delay. Then they said it would be a further hour and half, so sent everyone off for a free lunch (not much good to us, we'd just had lunch). After returning to the gate then they announced shortly later they couldn't fix it ("technical reasons") and we would be getting a new plane, (9V-SKG at gate B7) and it would depart in a further hour and thirty minutes.
So a five hour delay but everyone just seemed happy they were putting safety first given recent events. They also gave everyone a [TSA] luggage lock on boarding, which was a nice touch. We filled in feedback forms as to how the delay was handled on the plane, we were happy with their actions.
We had the middle EmEx row on main deck (on the opposite side to the problem door on the Baku flight) so we and the two crew in those opposing jump seats exchanged slightly nervous glances at the door during take-off. All uneventful and a good flight (although it took a while to get off as the LHR upper air-bridge failed).
They first announced there would be a 35 minute delay. Then they said it would be a further hour and half, so sent everyone off for a free lunch (not much good to us, we'd just had lunch). After returning to the gate then they announced shortly later they couldn't fix it ("technical reasons") and we would be getting a new plane, (9V-SKG at gate B7) and it would depart in a further hour and thirty minutes.
So a five hour delay but everyone just seemed happy they were putting safety first given recent events. They also gave everyone a [TSA] luggage lock on boarding, which was a nice touch. We filled in feedback forms as to how the delay was handled on the plane, we were happy with their actions.
We had the middle EmEx row on main deck (on the opposite side to the problem door on the Baku flight) so we and the two crew in those opposing jump seats exchanged slightly nervous glances at the door during take-off. All uneventful and a good flight (although it took a while to get off as the LHR upper air-bridge failed).
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