Denied going through security in SFO due to hand carry luggage

[wobbegong]

Hi,

I was flyng J from SFO back to SIN (SQ15) last Friday. I was denied entry when I wanted to clear security before going into the transit area. The reason being I was carry 2 hand carry bags and 1 personal laptop bag. TSA only allows 1 hand carry and 1 personal bag.

I've checked the TSA website and this is indeed true. Here is what it says "Carry-on baggage is a small piece of luggage you take onboard the airplane with you. You are allowed one carry-on in addition to one personal item such as a laptop computer, purse, small backpack, briefcase, or camera case."

Has anyone been denied before when flying out from US (International flights) having 2 hand carry bags and 1 personal laptop bag? This is the first time I'm encountering this issue. I was never stopped from my previous 3 trips. When I seek help from SQ ground staff, he has told me that this has never happened before.

[HUGE AL]

Either way, the two piece allowance by SQ is mitigated by the notation below that states, "...subject to local country specific requirements, aircraft cabin space and stowage"

[hjerapa]

oh wow, so what happened ? did SQ manage to help you with it ?

[wobbegong]

Yes.

Michael from the ground staff insisted that they have never had this problem before. After much haggling and phone calls, I was finally allowed to clear security.

[KC*]

Never encountered this. Last flight I had out of SFO (SQ1) in J, I had a computer bag, a very small shopping bag, a cabin-bag, plus an overcoat in arm.

Cleared with no issues.

Usually however, I only have a cabin bag or backpack with the laptop inside.