The useless new website, launched in May 2011

[Handiman]

Flying today to Sin but till now cannot select desired seat , its vaccant but when clicked it , it says it was taken.. darn..

[pavion]

What I find interesting is that they made so many mistakes, had so many glitches and not once during this entire thing did they make Saver award seats available on 77W/380/345 by mistake

[SIA5390]

What I find interesting is that they made so many mistakes, had so many glitches and not once during this entire thing did they make Saver award seats available on 77W/380/345 by mistake

They did. http://www.sqtalk.com/forum/showthread.php?t=11647

[KC*]

Their website displays some bizzare information on their destinations.

Conversion rate from DKK to SGD today on their site was 1 DKK = 4.31 SGD.



Should be the other way around!

[milehighj]

System Error
A system error has occurred. Please try again.
(NSrmTD!1069966382)

[cplh]

For those who are calling for heads to be rolled. It's been happening. Many heads have been severed

the site is getting better slowly but has there been any announcement (since the apology by the CEO) i missed about who has taken responsibility for this fiasco and done the honorable thing?

i do not wish to see the grisly severed heads but more openess about what went wrong and how its being put right would be an improvement on the current situation where the poor front line staff are having to cope with lots of frustrated customers without any decent answers

[kapitan]

self deleted for OT

[kapitan]

self deleted for OT

[milehighj]

System Error
A system error has occurred. Please try again.
(P3BhTG!873811484)

[milehighj]

Look there may be some areas of improvement, but the bugs remain across-the-board.

I just tried changing seat allocation online, and after selecting the seats, got a message saying that those seats "had just been selected by another passenger" and to try again.

Well in fact those seats HAD been successfully selected and assigned to me, but obviously the system was just to bug-ridden to produce the correct messages...

[KC*]

Look there may be some areas of improvement, but the bugs remain across-the-board.

I just tried changing seat allocation online, and after selecting the seats, got a message saying that those seats "had just been selected by another passenger" and to try again.

Well in fact those seats HAD been successfully selected and assigned to me, but obviously the system was just to bug-ridden to produce the correct messages...

Over the last month, I had no trouble changing seats for award tickets and upgrade tickets but NONE of my paid tickets allowed me to change without giving an error message. In fact, I couldn't do anything useful online for paid tickets. Haha...was SQ's message to me "we don't want you to pay for your tickets".

[whanafi]

Tried to do an upgrade on confirmed booking but the function doesn't even exist any more. Called the call centre and got the "high volume, go away" message. Persisted and finally got an agent who acknowledged it wasn't working.

Was trying to get a Saver upgrade on the FRA/SIN 744 for nostalgia sake, but no award seats available and no wait list.

[milehighj]

An application error occurred. Please contact your local Singapore Airlines office.

[demue]

Look there may be some areas of improvement, but the bugs remain across-the-board.

I just tried changing seat allocation online, and after selecting the seats, got a message saying that those seats "had just been selected by another passenger" and to try again.

Well in fact those seats HAD been successfully selected and assigned to me, but obviously the system was just to bug-ridden to produce the correct messages...

+1. Same thing happens to me.

[milehighj]

And this was at the bottom of the "Select meals" page... Will be sure to contact Public Affairs in writing when I next BTC...

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