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I am trying to upgrade my partner and myself FRA-JFK (part of a v nifty QF/LH RTW fare 
), and have a few question marks as the T&Cs are less than clear. I'm planning to use SEN vouchers for myself, and an upgrade award for him.
First, I can't seem to open the upgrade award chart. Can someone try to open the pdf file and tell me how many miles are required to upgrade the segment from Business to First?
Second, the T&Cs seem to exclude certain booking classes from economy to business upgrades. But nothing was said about which classes are ineligible for upgrades from business to first on LH. Any recent experience with this? I believe we'd be booked into J or Z on the LH segments, and IIRC certain M+M enhancements may have rendered these classes ineligible for upgrading.
Finally, do tickets issued by travel agents qualify? These are LH consolidator fares that are sold through TAs, and will be issued on LH ticket stock. The T&Cs weren't very clear on this one
Many thanks!
), and have a few question marks as the T&Cs are less than clear. I'm planning to use SEN vouchers for myself, and an upgrade award for him.First, I can't seem to open the upgrade award chart. Can someone try to open the pdf file and tell me how many miles are required to upgrade the segment from Business to First?
Second, the T&Cs seem to exclude certain booking classes from economy to business upgrades. But nothing was said about which classes are ineligible for upgrades from business to first on LH. Any recent experience with this? I believe we'd be booked into J or Z on the LH segments, and IIRC certain M+M enhancements may have rendered these classes ineligible for upgrading.
Finally, do tickets issued by travel agents qualify? These are LH consolidator fares that are sold through TAs, and will be issued on LH ticket stock. The T&Cs weren't very clear on this one
Many thanks!
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