Originally posted by 9V-JKL
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Finally managed to get my itinerary booked and even without the 100% bonus it still made sense.
Just to update that when I checked with TA with regards to the infant ticket, they told me that their system only allows adult bookings so I would have to get an adult ticket for my 5 month old daughter. I called OZ to see if I could buy an infant ticket separately for an adult redemption and they told me it was possible. As such I redeemed 3 tickets through TA and bought an infant ticket separately from OZ.Last edited by GLAM82; 8 September 2012, 01:28 PM.
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Originally posted by SQflyergirl View PostIf your desired routing is legal but doesn't show up on the online tool, give them a call. It makes no difference if it's for you or anyone else
Gracias!
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After a dozen experimental phone calls to both Avianca and TACA, I can conclude that:
1) If you want to book a more creative routing (e.g HND-HKG-BKK-KUL), chances are, the agent will get a bit confused. It seems they just punch in HND - KUL and wait for the results, then you have to tell them your desired routing.
2) Avianca agents won't go out our their way to suit your needs. "The system shows direct flight. You must take this one or you make separate booking".
3) No definitive rules on stopovers. You might be told: No stopover even for RT/One stopover for RT/One stopover for OW.
4) If you're a person without a whole lot of patience, please avoid calling. Holding times to be served aren't usually long, but it's the booking process which takes forever. Especially when they get down to calculating the taxes. "System no respond, wait 2 minutes por favour" (repeated 5 times).
5) If you happen to get Anna or Daniel on the line, you're better off hanging up and trying again later. They do things as they please.
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Originally posted by SilverChris View PostAfter a dozen experimental phone calls to both Avianca and TACA, I can conclude that:
1) If you want to book a more creative routing (e.g HND-HKG-BKK-KUL), chances are, the agent will get a bit confused. It seems they just punch in HND - KUL and wait for the results, then you have to tell them your desired routing.
2) Avianca agents won't go out our their way to suit your needs. "The system shows direct flight. You must take this one or you make separate booking".
3) No definitive rules on stopovers. You might be told: No stopover even for RT/One stopover for RT/One stopover for OW.
4) If you're a person without a whole lot of patience, please avoid calling. Holding times to be served aren't usually long, but it's the booking process which takes forever. Especially when they get down to calculating the taxes. "System no respond, wait 2 minutes por favour" (repeated 5 times).
5) If you happen to get Anna or Daniel on the line, you're better off hanging up and trying again later. They do things as they please.
YO MAN PAX
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Originally posted by SilverChris View PostAfter a dozen experimental phone calls to both Avianca and TACA, I can conclude that:
1) If you want to book a more creative routing (e.g HND-HKG-BKK-KUL), chances are, the agent will get a bit confused. It seems they just punch in HND - KUL and wait for the results, then you have to tell them your desired routing.
2) Avianca agents won't go out our their way to suit your needs. "The system shows direct flight. You must take this one or you make separate booking".
3) No definitive rules on stopovers. You might be told: No stopover even for RT/One stopover for RT/One stopover for OW.
4) If you're a person without a whole lot of patience, please avoid calling. Holding times to be served aren't usually long, but it's the booking process which takes forever. Especially when they get down to calculating the taxes. "System no respond, wait 2 minutes por favour" (repeated 5 times).
5) If you happen to get Anna or Daniel on the line, you're better off hanging up and trying again later. They do things as they please.HUGE AL
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Originally posted by SilverChris View Post5) If you happen to get Anna or Daniel on the line, you're better off hanging up and trying again later. They do things as they please.
Too funny, seriously... as soon as BD goes down TA takes up the mantle
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Originally posted by Kyo View PostToo funny, seriously... as soon as BD goes down TA takes up the mantle
To be fair they do have a website that works (ahem, SQ..). But as I'm rather picky with the sectors I don't really have a choice.
At least the calls are free thanks to Google Voice!
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TBH, for point to point bookings, the website is really great. Most certainly better than SQ isn't itLife's A Bitch,
Love It
If GOD created me for only 1 reason. That reason would be to the love of my wife. If there was any other reasons involved, that would be for the love of Singapore Airlines
Flown with me? - http://my.flightmemory.com/inix
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