"Mr jjpb3, I'm sorry but the flight to Singapore is delayed by 20 minutes."
I never expected to find a delay welcome. On any other occasion, that apology would have provoked a rising annoyance that would take all my willpower to suppress. But this time I just smiled, and said, "Oh that's OK."
"Is there anything I can get you while you wait? A drink from the bar?"
"I'm fine right now. Thank you!"
Such is this passenger's reaction when an airline gets the ground experience right. The FCT is quite empty on Christmas Eve, which makes everything feel peaceful.
But I can see that even if it were more busy, the FCT clearly sets the world-class standard. The staff are great; the food offering is amazing; and a leisurely shower in a spacious bathroom (more than enough room to spread my stuff out) stocked with nice Etro toiletries puts you in a very good mood to travel. Well done, LH.
My Santa-outfitted LH Ducky says a cheerful (or is that just a sign of my mood?*) "quack" to y'all. He's coming with me to a more tropical place.
More to follow when I'm wrestling with jetlag in Singapore.
*Just one glass of champers, KeithMEL and CGK, so this ain't the alcohol speaking.
I never expected to find a delay welcome. On any other occasion, that apology would have provoked a rising annoyance that would take all my willpower to suppress. But this time I just smiled, and said, "Oh that's OK."
"Is there anything I can get you while you wait? A drink from the bar?"
"I'm fine right now. Thank you!"
Such is this passenger's reaction when an airline gets the ground experience right. The FCT is quite empty on Christmas Eve, which makes everything feel peaceful.
But I can see that even if it were more busy, the FCT clearly sets the world-class standard. The staff are great; the food offering is amazing; and a leisurely shower in a spacious bathroom (more than enough room to spread my stuff out) stocked with nice Etro toiletries puts you in a very good mood to travel. Well done, LH.
My Santa-outfitted LH Ducky says a cheerful (or is that just a sign of my mood?*) "quack" to y'all. He's coming with me to a more tropical place.
More to follow when I'm wrestling with jetlag in Singapore.
*Just one glass of champers, KeithMEL and CGK, so this ain't the alcohol speaking.
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