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To the Land of Thunder Dragon via Drukair J/Y and SQ Y

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  • To the Land of Thunder Dragon via Drukair J/Y and SQ Y

    Just last week and barely a month after my whirlwind USA vacation, I had to make a working trip to Bhutan. The trip was planned kinda late and while trying to obtain the tickets for the desired dates, the travel agent could only give us departure direct from SIN to Paro on Drukair in Economy, but on the return date due to no flights to SIN, we had to fly Business Class to BKK as Economy was full, followed by SQ in Economy to Singapore. As I was 'ineligible' to fly J due to company policy, I had to top up a "shockingly" low S$100 to fly Business Class on the Paro-Bangkok sector! Of course I would be willing to pay! Apparently Drukair prices its tickets such that the fare difference between Economy and Business is normally about or less than USD100 per sector!

    Drukair currently only has 3 A319s and 1 ATR42 to operate its network. Due to the operation hours of Paro Airport, which closes at 12pm due to strong winds, all Drukair flight would have to arrive and depart Paro before 12pm. Thus this explains why all Drukair flights would overnight in other destinations, SIN included. Our flight had arrived in the afternoon the day before and had overnighted at Changi, operating the day's early departure at 0630hrs to Paro via Kolkata. The very early departure is to enable to aircraft to reach Paro early and turnaround to another destination before the airport closes.

    On the day of departure, I arrived at the airport at 0430hrs (another record broken for the earliest morning departure from Changi) to check-in for the group. Drukair still operates in a very traditional manner, with no online-seat reservations nor check-in. Thus any seat requests would have to be obtained upon counter check-in. I requested for front row seats in Economy for the group, which was granted by the check-in agent. However Drukair was very strict with hand-carry luggage and due to some of our hand luggage being overweight, we needed to repack some stuff so that all of us were within the weight limit. Each hand luggage was weighed and tagged as well. Boarding passes were issued on Dnata stock.




    Cleared immigration with hassle, had some coffee in the transit area and proceeded to the gate. Drukair would be departing from Gate C12, which was a bus gate! It had been ages since I had departed from a bus gate at Changi. Apparently as Drukair overnights its aircraft at the remote stand and opted not to tow its aircraft to a proper gate, we would have to be bussed to the aircraft. No worries for me though it might be a hassle for some other passengers.





    14 April 2013
    Drukair
    KB 501
    Singapore (SIN) - Kolkata (CCU) - Paro (PBH)
    A319
    A5-RGI
    Economy Class


    2 buses were used to bus passengers to the gate. Business Class and passengers bound for Kolkata (Drukair has rights for the SIN-CCU sector) were called for the first bus, while passengers bound for Paro boarded the second. Not sure if there were any difference.

    We were bussed to the remote stand just off the terminal building. A5-RGI, Drukair's newest A319, would be operating the flight this morning.




    I was in a middle seat today, thus no videos taken. However no worries as the first row of Economy on this aircraft has lots of legroom! There was only a curtain separating Business Class from Economy and thus we can stretch our legs all the way till under the seats in Business! Bags could also be stored under the Business Class seats in front! Seriously, I guess I had more legroom than Business Class passengers!




    Packed refreshing tissue was distributed after boarding was completed. Flight time to Kolkata was announced to be approximately 4hrs.




    We had a long taxi to Rwy02C for takeoff, bound for Kolkata. Initial ascend was rather bumpy due to bad weather in the area, stretching all the way along Peninsula Malaysia. The seatbelt signs were kept on for almost half hour before it was turned off.

    Lets see what is in the seat pocket. Drukair safety card, airsick bag and inflight shopping magazine.




    Their inflight magazine is named "Tashi Delek", which means good luck and well wishes. A very common Bhutanese greeting. The magazine contained some interesting articles about Bhutan.




    Peeking into Business Class, which appeared to be only half-full.




    View of the economy cabin. Drukair has recently refurbished all its aircraft in Business Class with new seats and reducing the seating capacity from 20 to 16. Economy Class also got new seats with increased capacity, but apparently this new plane did not receive the new Economy Class seats, but only fitted with new Business Class seats. However the black leather-cladded Economy seats were still rather comfortable.

    View of the cabin. Normal rows seemed to have about 30-31" pitch.




    Visit to the lavatory. There were 2 at the rear of this A319. Not much amenities other than the necessary. However there was a floral decoration.




    Requesting for a pillow, I was informed by the crew that no pillows are available for Economy Class passengers. Only Business Class passengers are supplied with pillows. However, blankets are available upon request. Not good, Drukair, especially with such high ticket prices charged. The crew than handed me blankets from the rear overhead bin.

    Drukair economy blanket. It was very thin and the blue cotton got stuck on my clothes very easily. Rather poor quality blanket.




    The crew first came down the aisle with a bar cart, offering water, juices or soft drinks. Quite a large selection available. For juices alone, Drukair offers orange, apple and mango. The crew were dressed in traditional Bhutanese wear (photo only on the return) and were not too overly-friendly. However they do get the job done. I had an apple juice from the bar cart.

    After the bar service, breakfast was distributed. Today the choices were simple vegetarian or non-vegetarian. Upon clarification, the crew informed that the vegetarian choice was an Indian Prata dish while the non-vegetarian choice was a cheese omelette with sausage and hashbrown. Feeling adventurous, I went for the Indian vegetarian dish. It came with a plain yoghurt, warm croissant with butter and jam (which was yum! Why can't SQ serve croissants in economy??), citrus muffin, fruits and drinking water. I also had a tea to go with my meal. A rather substantial breakfast I must say, and tasty too!

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  • #2
    After trays were cleared, the crew stayed in the galley with curtains drawn to have their breakfast. However they do respond to requests for more drinks etc.




    Galley equipment just beside the toilet. The layout of the galley and toilets are different from most other A319/320s aircraft. One toilet is at the side (behind the last few rows) while the other is right at the rear.




    View of cabin again. Guess around 70% full.




    No inflight entertainment available except for the flight map info, which was only shown before departure and probably only 15min during midflight. Here, we were flying at 37,000ft.




    Over Yangon, with 1.5hrs to go. Shortly after this, the overhead monitors were stored away again. Weird...




    Took catnaps and soon we were approaching Kolkata. Sweets were given out before landing. Landed at Kolkata's Netaji Subhas Chandra Bose International Airport Rwy19L slightly behind schedule due to the late departure and initial detours to avoid storm clouds. At Kolkata, continuing passengers to Paro were requested to remain onboard while only a handful of Kolkata-bound pax disembarked. Crew did a head-count and hand-carry baggage check, but the cabin was not cleaned.

    At Kolkata. Spot the Indigo A320 with sharklets!




    Economy class seat.




    Went into the Business Class cabin and took a photo of the Business Class seat while still on the ground.




    Barely 15min after landing, the Kolkata-originating passengers boarded, the the plane ended up almost totally full! Guess there is a huge demand for seats on the CCU-PBH sector! Doors closed, safety demo shown and we taxied to Rwy19L again, taking off bound for Bhutan. It would only be a short 45min flight to Paro.

    As the entire flight was rather bumpy, the seatbelt signs were remained on. However the crew continued with the service, first handing out Bhutan immigration forms. Here is the reverse of the form.




    This was followed by a refreshment box, which again were either vegetarian or non-vegetarian, and drinks from the drink cart. The snack was apparently catered from SIN. I had a mango juice to go along this time.




    Tried the vegetarian option, which was a cheese and mushroom panini sandwich. The non-vegetarian option was a chicken panini sandwich. Both came with a sunflower seed cookie. The sandwiches were both cold and hard, but the cookie was nice.




    After the refreshment boxes and cups were cleared, we started our descent into Paro. Not much of a descend needed as the airport is 7300ft above sea level! The airport is also one of the trickiest to land in and currently, I think only Drukair pilots are qualified to land there.

    Just overflying the mountains of Bhutan before entering the valley.

    Last edited by ycp81; 22 April 2013, 09:35 PM.
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    • #3
      Entering the valley.




      Flying just beside mountains.




      Houses on the slopes of the mountains were even higher than us!




      Still making left and right turns within the narrow valley, with mountains at both sides of the plane.




      Making a steep right turn to the runway.




      Sweeping pass buildings on hilltops.




      Almost there...




      Lower...




      Just over the runway....




      And the skillful Drukair pilots made a very smooth touch down in Paro Airport Rwy33 (the previous landing in Kolkata was very smooth as well).




      We made a U-turn and taxied back along the runway to the apron, where the Drukair's other two A319s have also arrived. The entire Drukair fleet was now at Paro!

      Parked at the stand.




      Crew drew the curtains for the Business Class pax to disembark via stairs, followed by Economy Class.

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      • #4
        Stairs were also used at the rear for disembarkation.




        Another Drukair A319 across the tarmac being prepared for the next flight.




        Passing the 3rd A319 while walking along the tarmac towards arrival immigration hall.




        Control tower and the King and Queen.




        It was a really unique experience flying Drukair. although they might not be one of the best out there, they are still acceptable for short-haul flights. Probably the about the same standards as Silkair I would think, though the high fares charged might raise the expectations of passengers by a notch.


        Welcome to the Land of Thunder Dragon!




        Town of Paro




        Bhutanese-styled buildings in Paro




        Tiger's Nest temple from a distance.




        Mountains and fields




        A hill-side resort.




        View of Paro Airport from National Museum.




        Down the valley.

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        • #5
          On the 1+hr car ride through winding roads from Paro to the capital town, Thimphu.




          Kinda bare mountains.




          Nice scenery along the way.




          Welcome to Thimphu!




          Getting more built up.




          The most famous road junction in Bhutan.




          Clocktower Square. My hotel, Hotel Druk, is within the red building.




          Close up of the Clocktower.




          Painted walls.




          King and Queen of Bhutan.




          Prayer wheels outside my hotel.




          Dusk

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          • #6
            My room at Hotel Druk, Thimphu.




            Government offices.




            National Library of Bhutan




            World's largest published book, as verified by Guiness World of Records.




            Traditional Bhutanese wooden bowl.




            Crafting wooden masks.




            Tashicchodzong




            Street dogs everywhere.




            Commercial building.




            Memorial for the 3rd King.





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            • #7
              Really enjoying this TR! Definitely on the to-do list!

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              • #8
                Thanks for posting a TR about a very unusual destination!

                Bhutan must be an incredible place to visit! Definitely on my list of places to go to one day. What an interesting destination for a business trip.

                The hills/mountains look so close to the plane on approach into Paro airport...those pictures almost look like they could have been taken out of a tour bus window along a winding mountain road...

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                • #9
                  Turning prayer wheels.




                  Local street.




                  Views of Thimphu from a hill.






                  Panorama




                  Giant Buddha overlooking Thimphu. Donated by a number of Singaporeans.




                  Ancient scriptures.




                  Bhutanese food that we had.






                  On the way back to Paro Airport. Tashi Delek (Good luck and well wishes).




                  Winding mountain roads.



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                  • #10
                    Reaching Paro Airport soon.




                    Within the airport perimeter and heading towards the terminal building. The runway is just behind the fence.




                    The terminal seemed rather busy with lots of vehicles alighting and picking up passengers.




                    It was the peak period at the airport with a grand total of 3 departures! Our flight would be the last departure for the day! The earlier KB126 was also bound for Bangkok, with a stopover in Dhaka.




                    Proceeding through security screening prior to entering the check-in area.




                    Drukair check-in counters.




                    However today, I would be flying Business Class! Guess I would be one of the very few who had experienced Drukair Business Class! Only one counter was designated for Business Class check-in. Surprisingly, our luggage could be tagged by Drukair onto our connecting SQ flight in BKK. No need to pick up our bags in BKK and re-check in again! I was not aware that Drukair could check-through our bags to SIN as KB does not have any inter-line agreement with SQ.




                    Postcards of Bhutan were also available on the Business Class check-in counters. Not sure if they were available at economy counters.




                    My Drukair Business Class boarding pass, before it got torn prior to boarding.




                    Drukair operates a lounge for Business Class passengers.




                    However, our hosts led us to a VIP room and got pastries from the lounge for us.




                    A5-RGI, the plane I flew into Paro on, was being catered for the flight to Dhaka and Bangkok.

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                    • #11
                      A5-RGF preparing for flight to Delhi.




                      Drukair's sole ATR42 being towed to the hangar after completing its rotations for the day.




                      Our flight would be operated by A5-RGG, parked at the far end of the tarmac.




                      Passengers boarding the flight to BKK via Dhaka.




                      A5-RGI departing for Dhaka.




                      Soon it was time for boarding. There was a holding area after immigration, with a duty free shop.




                      Very rare Bhutan endorsements.




                      After security, there is another holding area.




                      The Kings of Bhutan.




                      Handicraft shopping at the holding area.




                      We were the last to board. Boarding pass scanned and torn, and proceeded onto the tarmac, with the 2nd last departure flight of the day being pushed back onto the runway.




                      Walking towards our A319, A5-RGG, which is Drukair's 2nd A319 aircraft.

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                      • #12
                        18 April 2013
                        Drukair
                        KB 128
                        Paro (PBH) - Bangkok (BKK)
                        A319
                        A5-RGG
                        Business Class



                        Climbing up the steps.




                        Entering the aircraft.




                        Greeted at the door by a crew. For the return, I decided to plant myself at the window seat 2A. The Drukair newly refurbished leather Business Class seats are just rather basic seats, probably similar to US airlines domestic first class seats. However they are comfortable enough for a 3hr flight to BKK.




                        Seat pitch is not really that fantastic. Probably 38-40" pitch?




                        A pillow was already placed at the seat, with blankets distributed by the crew. There would be 2 crew working in Business Class today, and 3 crew in Economy.




                        We were the only plane left on the tarmac.




                        Pull-out cocktail tray. Hot towels were given out by the crew.




                        Followed by welcome drinks, with a selection of water or juices. Being thirsty, I just had some water.




                        Doors closed and stairs being driven away. Flight time was estimated to be 2h40m.




                        We started our pushback, with the automated welcome announcement being broadcasted in the local Bhutanese language, Dzongka, and English.

                        https://www.youtube.com/watch?v=GCkEf895rc0


                        This was followed by a manual safety demo with automated briefing.




                        We were push backed directly onto the runway as there were no taxiways in Paro. Engines startup and we started to backtrack down the runway.




                        Another welcome announcement, this time made by the cabin crew.

                        https://www.youtube.com/watch?v=JVQGfkqu_ZM


                        Made a U-turn right at the end and had a exhilarating takeoff from Rwy15, bound for Bangkok!

                        https://www.youtube.com/watch?v=ZT6P_8GnTYQ


                        Making turns beside mountains.

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                        • #13
                          Still climbing out of the valley.




                          Clearing the mountains.




                          Above the clouds.




                          View of the cabin again. 15 out of 16 seats in Business Class today were occupied. Really good load! Limited newspapers and magazines were available in the magazine rack in front.




                          Shortly after the seat belt signs were turned off, a crew around and distributed the menus.




                          Introduction.




                          Beverage selection.




                          3 choices of mains offered.




                          Wines




                          After distribution of menus, another crew came around and lay our tray tables with linens.




                          All the magazines, safety card and menu. The safety card accidentally dropped into my bag again towards the end of the flight.




                          Meal orders were then taken. Unfortunately, the crew removed our menus after they had taken our orders. Thus we only had the menu for a total of less than 10mins! This was followed by a beverage service using a bar cart.

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                          • #14
                            Originally posted by ycp81 View Post
                            The safety card accidentally dropped into my bag again towards the end of the flight.
                            Le jour de Saint Eugène, en traversant la Calle Mayor...

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                            • #15
                              For the bar service, a pack of peanuts was distributed, which I had a mango juice to go along with.




                              This was followed by distributing of meal trays. The meal trays came with the starter, yoghurt and dessert (note that the starter was different from what was stated in the menu and presented in an Economy side dish). However, these were cling-wrapped, which seemed quite un-Business Class like. Croissants or rolls were also offered. I chose a croissant.




                              The pasta salad starter, yoghurt and chocolate eclair dessert.




                              Main courses were served from a trolley. I had the beef with noodles.




                              Stir-fried beef in oyster sauce with crispy noodles. However, the noodles were nowhere near "crispy"! More of a rice noodle variety. Taste fine though.




                              My colleague had the Rolled sushi with shrimp sesame dressing. It was served cold with the cling-wrap still in place. However the taste was rather good.




                              Coffee or a selection of tea was offered after. For the teas, the crew would present a box of variety of teabags for you to choose from, and then pour hot water into the tea cup. I had a jasmine green tea.




                              After the trays were cleared, we were already somewhere over Myanmar.




                              Went to the lavatory, which was stocked with cloth towels, soap and moisturizer.




                              While visiting the lavatory, I noticed the cockpit door opened, and casually asked the pilots if I could take a photo. The very friendly Drukair pilots motioned me to get into the cockpit and take a photo. I also had a photo taken with the pilots! My first every visit to the cockpit while in-flight! Really made my day!




                              On the way back to my seat, I grabbed a magazine from the magazine rack. The magazine was binded to a Drukair cover to prevent anyone from removing it from the aircraft.




                              Rest of the flight was spent mainly gazing out of the windows due to the lack of inflight entertainment. Not even the flight map was available on this aircraft.

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