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SQ A380 BIZ: HKG-SIN (Part 2 - The long haul product)

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  • SQ A380 BIZ: HKG-SIN (Part 2 - The long haul product)

    Hi all, and welcome to my second trip report. This will cover the Hong Kong to Singapore leg of my trip.

    This is part two; Part 1 can be found here:
    http://www.sqtalk.com/forum/showthread.php?t=13442

    Background

    Back in October of 2012 I got an email from Singapore Airlines saying I had 30,000 miles expiring at the end of October. So instead of expending them I decided to spend it on a business class flight somewhere, as I have never flown business class. After looking around I decided on going to Hong Kong. It had the aircraft I wanted to fly and I have always wanted to visit Hong Kong. I had chosen my flights, as I wanted to try both of SQ’s business class offerings, the regional seat and the long haul seat. I had also never flown on an A330, shocking I know. So it was decided, I would fly when I was in Singapore visiting family, which I will cover in a different trip report as it is a lot less interesting.

    Flight 1
    Date: 12/01/13
    Airline: Singapore Airlines
    Flight: SQ 861
    Aircraft: Airbus A380-800
    Registration: 9V-SKM
    Seat: 22A (Upper Deck)
    Route: HKG-SIN
    ETD: 15:20
    ETA: 19:20

    Fun Facts
    22nd Flight on Singapore Airlines
    11th Flight on an A380-800
    1st Flight on 9V-SKM

    At The Airport

    I took the MTR Airport Express from Kowloon Station in the city direct to HKIA. The transport system in Hong Kong is excellent. The trains are twice as long and it is a direct and dedicated service to the airport unlike Singapore. There are also free shuttle buses to the main hotels, which further reduces cost to the passengers. The train was fast and I arrived at HKIA T1 at 12 noon.


    Design of HKIA


    My Boarding Pass

    Check in was painless again with no lines. Boarding pass printed I headed past security and immigration with no troubles. And as soon as you clear immigration and walk downstairs the SQ lounge is there, and directly opposite was gate 15, the gate I would be departing from. But before I hit the lounge I wondered around HKIA a bit. I was getting a bit hungry and went to the SQ lounge for some free food. There were plenty of free seats all around probably cleared by the midday flight, and before it started filling up with my flight. The offering in the lounge was as expected nowhere as much as in Changi but most of the food on offer looked appealing to me. I had a bit of everything and finished with a couple of Haagen Dazs Ice Creams.


    Pastries and a Coke


    Haagen Dazs Ice Cream, I wish they gave bigger serves

    The SQ lounge in Hong Kong is all right but my biggest annoyance is the lack of toilets in the lounge. You have to walk out and around the corner to the nearest toilet, a major inconvenience. Thanks to flightradar24 and the free Wi-Fi I was able to find out which of the new config A380’s would be operating my flight. This would be my first flight on the new seating layout A380, as normally when flying economy I prefer the upper deck seats and tend to choose the older A380’s, which have economy upstairs.

    It was nearly boarding time and I was getting a bit bored in the lounge so I went outside to see if I could do any spotting but as I stepped out and faced gate 15 the boarding call was made for Business class, ahead of the stated time. Amazing for once boarding was called early. Due to the parking angle of gate 15 I was unable to snag a pre-departure shot of my A380.

    The Flight

    I was one of the first to board and was greeted by name and escorted to my seat in 22A. My baggage was stowed in the overhead locker and this time was able to have my camera bag under the seat in front of me. Since there was no one else but me in the main section of the cabin the stewardess seeing my DSLR and me snapping away offered to take me in the biz seat. +1 for service.


    The empty cabin

    This A380 has an all-upper deck business class and the cabin is slightly different from the first batch of A380’s. The overhead bins, which were installed on the sides, have moved to the middle. And the seats have now got a headrest, which hangs down vs. the cloth of the older seats. The seats despite only being just over 2 years old are showing some signs of ware and tear, namely the footrest. The seatbelt also had an airbag; I guess it is needed for such a wide seat.



    BA 747 next door

    Drinks runs and newspaper runes were constantly running as each individual passenger boarded, excellent attentiveness by the staff. I had a welcome drink of orange juice and was asked my selection for the post take-off drink; I had a coke with lemon. Meal orders were also taken and I had selected the beef, which according to the menu was prepared by Alfred Portale from New York.


    The menu


    Obligatory legroom shot + orange juice


    SliverKris Magazine and the menu


    Socketts

    As only business class was upstairs boarding seemed very quiet and I had no idea where boarding was at. Load was very light; I think it was less then 50% in biz.

    A while later the jet ways were pulled and pushback started. The captain informed us it would be a very long taxi to the runway threshold. Boy was he right we had to taxi from Gate 15 all the way to runway 07R.


    The BA and two CX’s


    2 ANA’s, 2 CX’s, 1 GA, 1 MU, and 1 EVA in the 777-300ER colour scheme

  • #2

    A MAS parked at the satellite terminal


    Our reflection


    Its been a long time since I’ve seen an EK A340-300


    Guess where we are, yup, you guessed it, HKIA


    For me some birds that don’t visit the land down under


    And ones that do, feat an Ex-SQ 744. Hey that biz jet is still here. (Look at my previous trip report)


    I spy with my little eye, a B747-8F. My first look at one


    I was hoping this was another 747-8F, but not my luck


    Another first for me, A330-300F


    A look at what’s behind us


    Hold on a sec, you were behind us, how did you get to cut the line

    Now it is out turn. (Video) – Don’t forget to like and subscribe to my channel
    http://youtu.be/9D9wPHfu8kM

    Probably the quietest take-off I’ve ever experienced.

    Comment


    • #3

      And picking up from where the video left off, out of the clouds


      I fired up the KrisWorld system and the first thing that I noticed was the new circular style home menu


      Finally able to see MIB 3, wanted to watch it in the cinemas but was unable to


      My coke and lemon, love the lemon peel, and also the glasses.


      The assorted nuts, looks a bit cheap, they should really give different nuts to the premium classes

      The meal service then commenced.

      Starting with the starter:
      “Smoked duck breast with dried apricot compote + honey mustard vinaigrette”


      It was cold but very tasty; the optional honey mustard vinaigrette was an excellent addition to the salad.

      The main:
      ”Seared beef in balsamic with shallot-caper topping sautéed ratatouille vegetables and creamy polenta”


      What looks like a mess, actually tasted quite good, the sauce was tasty but my only complaint was a bit too much polenta and the presentation is messy.

      The finale:
      ”Choice of Haagen Dazs frozen dessert, (mango sorbet or Dulce de Leche ice cream with fruit salad).”
      &
      “Gourmet cheese with garnishes”
      &
      “A selection of fresh fruit”



      I chose the Dulce de Leche Ice Cream as I’m not a fan of Mango, shocking I know. The ice cream was very sweet but I loved it.


      My milk chocolate praline with a glass of water


      My cappuccino


      More pralines, this time milk and dark chocolate


      View out the window

      The service was excellent throughout the flight, they were friendly and made sure my glass was never less then half full, very attentive. They were also more chatty and friendly then the inbound crew on the A330. The seat was also sooo much better. I cannot understand how other airlines compete with seats so much narrower and to me that looks less appealing. I hope SQ’s new biz seats maintain or improve on this and I definitely do not want SQ to stoop down and follow the angled/staggered layout many other airlines are adopting. My favourite aspect of the seat probably being so wide I can get out of my seat during the meal service to visit the washroom without disturbing my meal table.

      Comment


      • #4

        Shadow appearing, the sun setting, destination approaching

        Decent was quick and another feature I love is the remote displaying the remaining flight time, really useful as SQ switch off the IFE before landing.

        The Landing (Video) – Don’t forget to like and subscribe to my channel
        http://youtu.be/9P-L6i396WE

        We landed on runway 02L with some pleasant landing music, I miss the music, I remembering having it when the A380 was first introduced but it stopped for a few years. Upon landing I got a very nice view of rival heavies parked in T1, including a sight that, for now, cannot be seen. It included 1 EK A388, 2 QF A388’s, 2 QF 744’s, and 1 BA 744. A company A388 can also be seen in the distance.


        The iconic control tower


        Crowne Plaza


        The mood lighting on landing


        Seat controls + remote


        My seat for the past 3 and a bit hours


        Changi

        Deplaning was quick as the biz section was fairly empty, immigration took a while as a few flights arrived around the same time and baggage claim was quick thanks to the priority tags.

        Would I fly SQ biz again? Of course, especially the long haul product. I loved every minute of it and all I need to do now is save more miles for an even longer sector.

        Coming soon, SQ’s cheaper cousins Biz, a.k.a Scoot Biz.

        Comment


        • #5
          Sharp pictures & well taken.
          I'm sure we can expect more TR from you.
          Once you have tried SQ business, there's no turning back. SQ is calling you $$$$$

          Comment


          • #6
            great trip report. did you get a chance to try the other star alliance lounges in HK? SilverKris HK sounds a bit underwhelming so I might try the others in July.

            In the all upper deck business class version, you should have taken the very last row - my favourite. Away from everyone else and it's like a bulk-head seat - no little window for your feet.

            Comment


            • #7
              Originally posted by pungpui View Post
              great trip report. did you get a chance to try the other star alliance lounges in HK? SilverKris HK sounds a bit underwhelming so I might try the others in July.
              No I didn't but from the pics Thai's Royal Orchard and United's RCC look quite good. If you have enough time try all three.

              Originally posted by pungpui View Post
              In the all upper deck business class version, you should have taken the very last row - my favourite. Away from everyone else and it's like a bulk-head seat - no little window for your feet.
              I contemplated it but i prefer to see more of the wing and therefor choose the mid section. I also found it quieter there then at the back when i have flown there in economy.

              Comment


              • #8
                Looks like you enjoyed it, well done. The only reason I fly SQ is because of the points that can be accrued and the opportunities to redeem business on upgrades or full. It's definitely hard to go back to economy.

                Comment

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