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Heaven in the Queen of the Sky - Cathay F from HKG to LHR in F

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  • Heaven in the Queen of the Sky - Cathay F from HKG to LHR in F

    Heaven in the Queen of the Sky - Cathay F from HKG to LHR in F



    I flew from Hong Kong to London Heathrow on CX 257 last week and happened the only passenger in the first class cabin, so I took the opportunity to take a few more pictures and decided to write a short trip report on one of the world’s best first class products on the “Queen of the Sky.” Since there are many reports out there about CX, this report will hopefully be short and I will concentrate on the pictures.



    April 9, 2012
    CX 257 Hong Kong to London Heathrow Lv1005 Arr1600 Boeing 747-400 B-HKE

    Ground service:
    One of the weakest spot on Cathay Pacific first class is perhaps their ground service (although I will argue Singapore Airlines scores lower in this area with really horrible check-in and lounge agents). For a local Hong Kong resident, the departure experience is efficient even without flying premium class. I checked in at the Hong Kong Airport Express station in Central the evening before and got my boarding pass issued and baggage all checked in. On the day of departure, I took the Airport Express to the airport and proceeded to Terminal Two for immigration and custom. Terminal Two is not really a separate terminal, but another check-in area to handle more airlines, mostly LCCs and foreign airlines. Thai Airways is the only major airline that uses Terminal Two. Regardless, the traffic is always lighter there and the only annoying aspect is an additional train ride to the main terminal and changing train if your flight departs from the 40-60 gates. The time saved at immigration and custom honestly makes it worthwhile. Terminal Two is really quiet this morning and I got through the e-gate and custom with no queue.

    I went to the Pier first class lounge, since the Wing is closed. Gate 30 is closed enough to the Pier. No pictures since it has been discussed widely here. Anyway, the lounge was fairly busy since it was Monday, but I was able to find a table in the dining area, and subsequently at the main seating area. Service was good as usual.

    The inbound flight arrived a bit late from Taipei this morning, but B-HKE, one of the second-hand Boeing 747s bought from Singapore Airlines, ran only slightly late in terms of boarding.

    B-HKE busy at gate 30



    Boarding began late at 9:45am and priority boarding was strictly enforced. A word about the loading – only one in first, half full in business, and almost full in economy…

    The purser greeted me at the entrance and Wendy immediately escorted me to my seat, 1A, and Wuling and Sacha, the other two F/As, did the other pre-takeoff service – beverage, amenity kit, and pajama. Newspapers were already set up the console area and two UK papers were available – the Guardian and Independence (but not sure), along with the usual Hong Kong papers and global English papers.

    Door was finally closed at 10:11am and we pushed back two minutes later. After an Mandarin Airlines’ EMB-190 B-186251 took off, we took our turn at R/W7R and lifted off at 10:33am for our twelve hours and thirty-three minutes flight to Heathrow.

    Here is our routing:
    310-Shaoguan-Wuhan-320-Taiyuan-Gobi Desert-Barnaul-340-Omsk-Western Siberian Lowland-Tyumen-Artyomovsky-Yekarterinburg-Perm-360-St. Petersburg-380-Narva-Kuressaare-Salme-Ronneby Airport-Malmo-Suderdeich-Norden-Drachten-Bakkum-Maylandsea-LHR

    Over Gobi Desert


    Over Western Siberian Lowland


    Towards St Petersburg





  • #2
    Cabin:
    Cathay Pacific first class looks excellent in the nose of Boeing 747-400. There are nine seats in total.

    I like this shot, as it really showcases this cabin – no overhead bin


    Magazine console in front of middle seat



    Special decoration piece in front of the cabin





    Comment


    • #3
      Seat:









      Literature holder


      Individual closet


      Seat pitch is huge

      Comment


      • #4
        Seat control


        Seat in recline position



        Seat in flat bed position with turnover service




        First Class seat can be transformed into a suite and each seat has their own individual closet for their carry on suitcases and jackets. I felt that 1A and 1K have a smaller bin for carry on luggage. Anyway, with a light load, I just hang my jacket in 2A.

        Comment


        • #5
          Bathroom:
          Another reason why I prefer Cathay Pacific first class on Boeing 747 is the huge bathroom with windows, which Boeing 777-300ERs don’t have.












          Comment


          • #6
            Meal Service:
            I was actually quite surprised that breakfast was the first meal served on a 10am flight. When CX 257 departs at 9am, serving brunch after takeoff makes perfect sense, but when your flight departs at 10am, lunch should be served. Considered by the time the plane was at cruising attitude, it was already 11am. I saw it as a cost cutting effort, rather than a meal scheduled designed to accommodate passengers. Please not that lunch was served mid-flight in business and economy class, but I specially asked dinner to be served two and half hours prior to arrival, which makes more sense. I also ordered noodle soup and egg tarts mid-flight. The Hong Kong style egg tarts are new items, and it was okay – you couldn’t really expect egg tart freshly baked from a local bakery. I ordered them just for the novelty. Anyway, the food was very good except the entrée selection for the lunch service – the choices are not really good. Spare rib is rather plain, and I expect CX to serve more premium food for the Chinese menu, like stir fried lobster or scallop or beef fillets.

            Wine List
            Champagne
            Krug Grande Cuvee Champagne

            White Wines
            Vincent Girardin Puligny-Montrachet Vieilles Vignes 2008
            Villa Maria Single Vineyard Southern Clays Sauvignon Blanc 2010

            Red Wines
            Castello di Gabbiano Alleanza IGT Toscana 2008
            Chateau Lynch Bages 2004, Grand Cru Classe Pauillac 5th Growth
            Quartz Reef Central Otago Pinot Noir 2008

            Port
            Ramos Pinto Quinto da Ervamoira 10 Years Old Tawny Port
            250,251,252,253,254,255,256,257 1-4-2012

            CX 257
            Hong Kong to London
            First Class Menu

            Brunch


            Starters
            Orange, apple, or grapefruit juice
            Forest Berry Smoothie


            Fresh Seasonal Fruit



            Natural or fruit yogurt from La Ferme du Manege



            Assorted Cereals

            Main Courses
            Organic free range eggs ~ freshly scrambled, fried or boiled
            Served with your choice of potato cake with cheese and spring onion, broiled bacon, pan-fried Cumberland sausage, roma tomato with herbs or mushrooms

            Dim Sum with chili sauce
            Scallop with fish egg dumpling, baby spinach with shrimp dumpling, chive and pork dumpling, mini chicken glutinous rice wrapped in lotus leaf




            Kedgeree cake with curry sauce, vine ripened tomato

            Bread Basket
            Assorted breakfast bread and fresh toast
            Served with Mrs. Bridges Scottish preserves, Tasmanian meadow honey and butter


            Comment


            • #7
              Tea and Coffee
              Pralines


              Dinner
              Caviar and Balik
              Caviar and Balik Salmon “Tsar Nicolaj”





              Bread Basket – individual bread basket


              New pesto service


              International Favorites
              Cream of Onion



              Traditional Caesar Salad

              Comment


              • #8
                Grilled US Angus Beef Tenderloin with Madeira wine sauce, roesti potato, sautéed carrot and asparagus
                Or
                Pan-fried Mediterranean Sea Bass with garlic butter, vegetable saffron rice, roasted portabello mushroom and French beans



                Or
                Spinach and Ricotta cheese tortellini with tomato concasse and pine nuts

                Chinese Favorites
                Pork with lotus root and octopus soup
                Cold plate – beef tendon with mixed vegetables


                Pork Spareribs in Chinese black vinegar sauce, steamed Jasmine rice and stir-fried broccoli

                Cheese and Dessert
                Fourme d’Amert, Cheddar, Reblochon, Tomme
                Fresh berries with rose syrup
                Warm raspberry friend cake with vanilla ice cream and chocolate sauce




                Double boiled papaya with snow fungus sweet soup

                Tea and Coffee




                Pralines

                Comment


                • #9


                  Snacks
                  Taiwanese Braised Beef in spicy noodle soup


                  Barbecued roasted duck in noodle soup
                  Hong Kong style egg tart

                  Assorted sandwiches
                  Beef pastrami with horseradish butter, mango cheddar cheese chutney, smoked salmon with lemon cream cheese
                  Haagen-Dazs Ice Cream

                  257-11367/11377/11378F <04/12>

                  Hot towel served prior to arrival



                  Flight Attendants:
                  On Boeing 747, three F/As served first class, and with only one passenger, the service went smoothly. Wendy is Hong Kong based, while Wuling and Sacha are London-based. I believe the purser is also Hong Kong based, along with a few more F/As, but they are mostly London-based. I had a good chat with Wendy after the brunch service, and after a number of disappointing flights with CX regional flights, this flight is a pleasure. A big thumb up and thanks to all three of them!

                  Comment


                  • #10
                    Arrival:
                    Despite a shorter flying time, we were placed on a holding pattern in Heathrow – nothing extraordinary, but due to low visibility and high wind, things slowed down a bit longer than normal. However being in first class, I don’t want the circling. We landed on R/W27L at 4:05pm and parked at gate 18 five minutes later. I considered this flight to be on time, given the typical Heathrow situation. Immigration however was not very pleasant even in the fast track line. It was an almost forty minutes wait but at least the bags were already out by then.

                    Tarmac in LHR



                    Double A380s waiting for return


                    B-HKE at tarmac



                    Conclusion:
                    Cathay Pacific first class is still a nice experience despite there is not much ground service to talk about. If CX will install fast track immigration and custom line for non-HK resident and enhance the lounge experience a bit, it will be nicer. However the inflight service is still good, along with good flight attendants and decent food. The meal schedule was not acceptable in CX 257, but I at least got some flexibility being in first class.

                    Comment


                    • #11
                      Nice pictures, Carfield

                      You were very lucky indeed. I've never experienced anything less than full house in CX F to LHR...

                      IIRC, in the early days, lunch was the first meal on CX257 and the second meal was breakfast. Many people criticised this arrangement and CX decided to change the meals around.

                      Sadly though, it seems that the London based crew have spread to CX257/253 (they used to only work on 251/255). They're OK in J, but no, not in F...

                      Comment


                      • #12
                        Very, very nice TR, Carfield. Feels like a food feast from beginning to end.

                        Comment


                        • #13
                          Originally posted by Carfield View Post
                          Is it me or is something missing from this plate?



                          Are the Aesop products new? Don't recall them on my flight a couple years ago.
                          HUGE AL

                          Comment


                          • #14
                            Congrats to Solo F for the long haul, Carfield.
                            To me, that is like getting an operational upgrade from F.

                            Comment


                            • #15
                              Originally posted by StarG View Post
                              To me, that is like getting an operational upgrade from F.
                              I would have to agree !

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