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TG launches new flat bed J & F Suite on A380, and Y & J on A330

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  • TG launches new flat bed J & F Suite on A380, and Y & J on A330

    Love the first paragraph.

    They seem to have slightly tweaked the A380 products from what they proposed a couple of years ago, and a shame they are reducing the 34" pitch in Y.

    But, presuming they won't make themselves looks like idiots by launching it with a punch line beyond parody that they quietly later drop, and price it realistically, it looks like it could be a winner. I reserve judgement on those colours until I see them though....

    Pictures in the Bangkok Post link.

    Passengers flying Thai Airways International (THAI) starting in 2012 may be forgiven for thinking they are flying with Singapore Airlines or Emirates Airlines instead.

    Semi-private suites in first class, flat-bed seats in business and television screens for each economy class seats - in-flight features that passengers of the world's leading airlines have taken for granted for quite some time now - will become THAI's new hallmark.

    The flag carrier is spending billions of US dollars on a radical makeover of its seats, in-flight entertainment and other passenger amenities as it tries to play catch-up with the competition.

    THAI executives admit the airline's current in-flight products that many passengers joke about such as rolled-up video projector screens hung on the walls are obsolete and turn away many potential travellers.

    "The current in-flight products are indeed our weak point. They're inconsistent from aircraft to aircraft, route to route, and they impede our ability to move up the ladder of the world's best," said Rangsiman Mokkhasmit, THAI's director for product development.

    The in-flight product revamp, now in progress, will be instrumental to the national carrier's ambitions of entering the top five of the Skytrax rankings and enhancing its appeal in the premium long-haul segment.

    THAI ranked ninth in the Airlines of the Year 2010 survey, up from 10th in last year's poll conducted by the British aviation research body.

    "Despite not having modern in-flight products, THAI is already among the top 10, so it should not be too difficult to climb up to the top five any time soon," said Mr Rangsiman

    THAI last rolled out a cabin upgrade, along with an overall improvement plan, in 2004, but that was based on technology from earlier in the decade due to the long lead time in receiving approval and procurement.


    THAI’s new business class is a slightly toned-down version of Emirates’.

    The airline lags behind the world's other major airlines, especially the cash-rich Middle East carriers, which have been going the extra mile to lure passengers, particularly premium ones, with the latest offerings while charging the same or even lower fares.

    For instance, while other leading airlines now offer full-flat seats and 17-inch TV screen with more than 600 channels of entertainment (in the case of Emirates) in business class on medium- and long-haul routes, THAI's long-haul passengers have to be content with tilted "angled flat" seats and 10- or 15-inch screens with limited entertainment options.

    "Even though our new in-flight products are not the latest and do not have any new trend-setting features, they don't really look too bad," said Mr Rangsiman. "Passengers should be pleased."

    The plan is in line with THAI's policy of being a "premium service network airline" in the same league with other major carriers including Lufthansa, Asiana Airlines, Cathay Pacific, Singapore Airlines and Emirates.

    THAI's new first class will feature full-flat seats in a mini-suite format, largely resembling what Lufthansa offers, with leg rests and seat-back screens of at least 23-inches in size. The new business class seats and arrangement resemble a slightly toned-down version of Emirates', with a minimum 15-inch screen.

    Premium cabins will also feature a sharply improved audio-video on demand entertainment system offering up to 100 movies, 150 TV programmes and 500 CDs along with quality noise-cancellation headphones.

    These are all a far cry from THAI's current offering of 48 movies, 45 TV programme and 80 CDs.

    And featured in the new economy class will be individual TV screens of at least 10 inches in size on the seat backs.

    Future premium passengers will soon be able to make on-board calls from their mobiles, access the internet and watch live TV with USB connectivity.

    The in-flight product revamp, which will also feature an overall "look and feel of Thainess", will be introduced to not only THAI's new jetliners, but also the existing fleet under a retrofitting programme that may last until 2023.

    The package of new features will herald the arrival of a fleet of new wide-body jetliners - six A380-800 superjumbos and seven A330s - to THAI's fleet starting in February 2012. Work has already begun on existing aircraft.
    http://www.bangkokpost.com/business/...-starting-2012

  • #2
    Hurrah! an F class I can share with staff and Upgraded army generals...... can't wait!

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    • #3
      Finally TG (belatedly) realize that for quite a number of us in Y, the hardware matters. Where the rubber meets the road, is how fast they can roll this out and to what extent they can avoid the infamous TG aircraft switcheroo.

      I guess I need to give them credit for giving it a go?

      Love the way the press release says pax might think they were flying with SQ. Um, without some more improvements, ... NO. I'll believe it all when I hear about it from reliable sources (which includes our esteemed MAN Flyer).

      Originally posted by SQflyergirl View Post
      Hurrah! an F class I can share with staff and Upgraded army generals...... can't wait!
      Exactly.
      ‘Lean into the sharp points’

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      • #4
        Looks like Thai are borrowing their new J seat from Etihad, right down to the colourscheme, aircraft and, errrr, "Inspired Service Dining"

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        • #5
          Finally, THAI is joining the SQ/EK/CX league Cant wait for their A380s.

          I guess MH should take note of this.. Their F seats are getting outdated

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          • #6
            I'm guessing they chuck their first 388 onto the LHR route first - much to MAN Flyer's delight I'm sure!

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            • #7
              Can I be controversial and say this is potentially bad news? I don't actually mind Thai's current J seats, especially on the 747 (the base of the 777 seats doesn't move forward, so it's not quite so good for tall people). And I especially like that fact that Thai has plenty of discounted F and J fares. GBP1600-1700 to SE Asia (and GBP2300-2400 in F) is fantastic value on a full service carrier, and availability is normally pretty good

              If the introduction of new seats and aircraft meant that fares rise and availability tightens (for both paid and redemption tickets), that can only be bad news for us premium travellers who pay for ourselves our of our own pockets

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              • #8
                Originally posted by kt74 View Post
                Can I be controversial and say this is potentially bad news? I don't actually mind Thai's current J seats, especially on the 747 (the base of the 777 seats doesn't move forward, so it's not quite so good for tall people). And I especially like that fact that Thai has plenty of discounted F and J fares. GBP1600-1700 to SE Asia (and GBP2300-2400 in F) is fantastic value on a full service carrier, and availability is normally pretty good

                If the introduction of new seats and aircraft meant that fares rise and availability tightens (for both paid and redemption tickets), that can only be bad news for us premium travellers who pay for ourselves our of our own pockets
                Not controversial at all, IMO. TG's redeeming qualities for me were the reasonable premium fares, award availability, and Y seat pitch. The last one will disappear with the refurbishment. If the first two also evaporate, they lose out to SQ for my travel patterns.
                ‘Lean into the sharp points’

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                • #9
                  Originally posted by SilverChris View Post
                  I guess MH should take note of this. Their F seats are getting outdated.
                  Twin, MH has given hints about their A380s' layout since many months ago way ahead of TG. Interestingly, MH's current F seats are identical to TG's current F seats (with the exception of those suites aboard TG's Jet Airways-leased B77Ws), so wanna bet on who's suite comes out on top?







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                  • #10
                    Originally posted by kt74 View Post
                    Looks like Thai are borrowing their new J seat from Etihad, right down to the colourscheme, aircraft and, errrr, "Inspired Service Dining"


                    Presuming the Bangkok Post haven't dug that up it must have been issued by TG, and how wonderfully typical of them, and a great example of one of those things they really need to sort out.

                    Originally posted by kt74 View Post
                    Can I be controversial and say this is potentially bad news? I don't actually mind Thai's current J seats, especially on the 747 (the base of the 777 seats doesn't move forward, so it's not quite so good for tall people). And I especially like that fact that Thai has plenty of discounted F and J fares. GBP1600-1700 to SE Asia (and GBP2300-2400 in F) is fantastic value on a full service carrier, and availability is normally pretty good

                    If the introduction of new seats and aircraft meant that fares rise and availability tightens (for both paid and redemption tickets), that can only be bad news for us premium travellers who pay for ourselves our of our own pockets
                    Fair point and I agree that if it means a large increase in fares then that would be bad news. However, I don't think we will see a large hike because TG's target market won't stand it, they'll be of to one of the numerous competitors.

                    It is worth remembering that the reason they have to sell F tickets from LHR-BKK for £ 2200 at times is because many people have been stung by being TG'd and so do not trust them, in addition to the huge variables in service you encounter on TG, something I have to say they do seem to be addressing. They are infamous for inconsitencies of product and service, and have only recently managed to grasp just how much it has p*ssed people off and driven them away.

                    They are, and will remain, an airline primarily carrying leisure market pax and will never have the large O&D business market that SQ are fortunate to have, so they have to price themselves accordingly. Sorting out their load/inventory management systems would be a good start as well....

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                    • #11
                      SilverKris, considering they're a 5 star airline, I'd expect something like SQ or CX

                      Going off topic here..

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                      • #12
                        Originally posted by jjpb3 View Post
                        TG's redeeming qualities for me were the reasonable premium fares, award availability, and Y seat pitch. The last one will disappear with the refurbishment.
                        That is why TG would be comparable to SQ after refurbishment
                        My past and future travels

                        My Travel Map

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                        • #13
                          Originally posted by Kyo View Post
                          I'm guessing they chuck their first 388 onto the LHR route first - much to MAN Flyer's delight I'm sure!

                          The other option might be Germany as that route is often busier. The question is whether they can do that against LH?

                          With regards the upgrade, the colours are all wrong, and reducing the pitch in Y is not good news. TG had the best pitch from anybody with the exception of MH and they won many budget travellers as a result. The only way they'll compete now is on pricing so we'll see.

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                          • #14
                            Originally posted by MAN Flyer View Post
                            It is worth remembering that the reason they have to sell F tickets from LHR-BKK for £ 2200 at times is because many people have been stung by being TG'd and so do not trust them, in addition to the huge variables in service you encounter on TG, something I have to say they do seem to be addressing. They are infamous for inconsitencies of product and service, and have only recently managed to grasp just how much it has p*ssed people off and driven them away.
                            I'm just wondering how many times people will get TG'd off this bird down to the current (or worse) F class.
                            HUGE AL

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