TG flight to DPS. Purser asleep!

[Guy Betsy]

I had dozed off myself. TG's service really begs to be desired. They rushed through the meal on a 4hr 20 min flight. Then the crew disappeared into the galley and they were oblivious to this fact.. that the loud snoring coming from the cabin was not from a passenger but from the Purser. He was sleeping on a business class seat.. snoring to high heaven. Its a regional flight and the very old A330-300 has no crew rest area. So he should have seated somewhere else but he was in the main cabin !!

I have taken these pics and also a video which I am tempted to put on YouTube!





What is shocking is that he is allowed to do so without a care in the world.. and in full public view.

I have a 2-3 min video of this man snoring away !! Will send you guys a link ..

Question - should I complain to TG Customer service about this?

[emperorsr]

Yes and...

Not sure TG customer service wd do anything abt this. I got results with TG by communicating with the new GM in Singapore, and even with the head honcho in BKK. The middle management tends to sweep things under the rug.

Frankly, They have a duty to passengers regardless of class of travel but let's face it, no one pays for premium cabins to experience this.

TG has improved over the years. But this is like a throwback to the bad old days. In the spirit of helping them move forward, it might be a good idea to tell them. Or Stomp the story! :-)

Ps, side note: an older male SQ LSS also did the same thing in JCL when I was in F. I think he got written up but his crew knew he was ready to resign. ORD mood.

[sqdazz]

I've had TG crew use J class seats on the 773 as their rest area and sleep there. It seems pretty standard procedure.

looks like an empty flight

[Kyo]

I think he was just testing out the seat to make sure it functioned well for pax

[scooby5]

A couple of the crew also slept enroute to Busan during my last flight there, albeit she didn't snore.

[RHG]

i would refer to a previous thread of SQ not partitioning crew rest area for certain flights.

Its very interesting that when SQ is mentioned, a huge outpouring of sympathy and cries of corporate abuse is voiced to the crew and disdain voiced to pax who disturbed them yet when its another airline, TG in this case, complaints and threats of written reports are voiced against the crew.

If one were to be so seriously offended, maybe one should simply disturb the purser and ask... i dunno, a nice cold towel and offer it to him to wake his senses???

[sqdazz]

I assume TG crew do the DPS flights as a turnaround?? Would be quite a long day for them if that is the case.

[SQflyergirl]

I assume TG crew do the DPS flights as a turnaround?? Would be quite a long day for them if that is the case.

But if you'll note Guy Betsy's original post - even if it's a long day turnaround, that's the OUTBOUND flight that he's sleeping on.... I can only imagine the state he'd be in on the inbound back to bangkok!

[sqdazz]

But if you'll note Guy Betsy's original post - even if it's a long day turnaround, that's the OUTBOUND flight that he's sleeping on.... I can only imagine the state he'd be in on the inbound back to bangkok!

Hahaha - im hearing you. but perhaps it was his rostered rest time? I don't really know how these things work. I agree it's not a good look particularly when you are sleeping like that with mouth gaping open, perhaps choose a more discreet window seat in the last row. It seems the seat behind him has been set aside for crew rest with that reserved sticker.

[kapitan]

I agree it's not a good look particularly when you are sleeping like that with mouth gaping open,.

Maybe other the the Sleeping Beauty, I don't think any one will look good while sleeping..... Most if not all will be snoring, mouth gaping open, saliva drooling doown the side of the mouth, ..........

[lingua101]

Hahaha - im hearing you. but perhaps it was his rostered rest time? I don't really know how these things work. I agree it's not a good look particularly when you are sleeping like that with mouth gaping open, perhaps choose a more discreet window seat in the last row. It seems the seat behind him has been set aside for crew rest with that reserved sticker.

may be he felt unwell while on flight?

[Guy Betsy]

I flew back on SQ from DPS to SIN, and even with a near empty cabin, service on SQ was great. No rushing of service, crew took time to chat etc. When I showed the 'offending' photos to the crew and the IFS, they were shocked. The LSS said that I should complain since TG is not a 'cheap' airline and how can the rest of the crew members just ignored him?

So it looks like I will be writing in soon !

[SilverChris]

Were the other J pax annoyed too?

[inix]

TS, I think you should just live and let live. There could be 1 million reasons why he shouldn't have done it, but there could also be 1 million reasons why he did it. Granted, he might be loud, but he wasn't rude or anything was he?

Whats the point of having someone getting a demerit point for an issue this small?

[khanomjeen]

Guy Betsey

Please ignore the negative comments from many in flyertalk and sqtalk. You are not flaming anyone. Just posting plain facts and plain pics. The truth is that service suffered and pax is inconvenienced.

The truth, the truth, nothing more and nothing less.