Hello 
some weeks ago i bought a IB ticket from MIL to BILBAO on AA.com. When i purchased it, i logged in with my AA number and consequently this FF# has been loaded in my PNR.
Basically i accrue all my oneworld flights on BA so when i got to the airport for my first leg, i gave my BA FF card and kindly asked the girl to switch the FF#. She was really helpful and did it. When BP came out from the machine, it reflected the new FF#, stating clearly "BA" and my BA FF#, together with OW status which was at that point recognized.
The same event occurred on the way back.
2 weeks later i discovered that 3 of 4 legs have not been credited, but the worst thing is that the remaining leg (which was the second in the path- sequence) has been credited to AA, notwithstanding the BP with the BA number.
What to do now? I fear that BA Customer care will offer to process the missing mileage for the three legs not credited and will refuse to credit the fourth leg. Honestly what possilibilities do you think i have to get all my miles correctly? HAve you any suggestion?
Thank you in advance.
Luke

some weeks ago i bought a IB ticket from MIL to BILBAO on AA.com. When i purchased it, i logged in with my AA number and consequently this FF# has been loaded in my PNR.
Basically i accrue all my oneworld flights on BA so when i got to the airport for my first leg, i gave my BA FF card and kindly asked the girl to switch the FF#. She was really helpful and did it. When BP came out from the machine, it reflected the new FF#, stating clearly "BA" and my BA FF#, together with OW status which was at that point recognized.
The same event occurred on the way back.
2 weeks later i discovered that 3 of 4 legs have not been credited, but the worst thing is that the remaining leg (which was the second in the path- sequence) has been credited to AA, notwithstanding the BP with the BA number.
What to do now? I fear that BA Customer care will offer to process the missing mileage for the three legs not credited and will refuse to credit the fourth leg. Honestly what possilibilities do you think i have to get all my miles correctly? HAve you any suggestion?
Thank you in advance.
Luke

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