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London & Paris after 21 years (United's Elevated Boeing 787-9 Economy Class)

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  • London & Paris after 21 years (United's Elevated Boeing 787-9 Economy Class)

    Hi All,

    It's been a while since being on this side of the forum and it's also been 21 years since visiting London & Paris.

    The last time I went was back on August 2005 when I was 12 years old, before middle school and remember flying Virgin Atlantic's Boeing 747-400. We also took the Eurostar train to and from Paris at that time. No pictures like the way we can do it now.

    After many years of my mom bugging to go to London & Paris again, and my dad often so finding some excuse to push back and he did push back on coming, my mom and I made it a point to travel ourselves, because she has been very tired of asking my father, who is frankly more interested in Singapore Airlines (No disrespect to anyone here, I'm kidding) + India, meaning anytime we talk about going to Europe, he dodges the topic and talks all about India instead. I love India, but there's nothing wrong with visiting other parts of the world, too.

    As the thread title mentions, this time around, we know there is an ongoing war between the US and Iran causing fuel prices to skyrocket. We booked our tickets before the end of March. Initially I was going to choose Virgin Atlantic's Boeing 787-9 Dreamliner over British Airways' Airbus A380 because for Europe, a late afternoon departure is ideal with an arrival during the morning hours. However, I always read the fine print on cancelation policies (JUST IN CASE), but Virgin Atlantic changed up the flight times to a few hours later for their earlier flight and upgraded to an Airbus A350-1000 XWB. Now the Airbus A350 is a marvelous aircraft, but like I've said many times, it can feel quite cramped (Singapore Airlines, and unfortunately later in December, Lufthansa).

    After quite some thought when United for months prior to March put on news articles they will be taking delivery of their Elevated Boeing 787-9 Dreamliners (with a special configuration with only 1 section with Economy with the rest being a premium heavy configuration), I figured rather than grappling with the old interior and outdated IFE's (which frankly can disappoint my mom, whereas for myself the Wifi is often sufficient as long as I can track where I am and have some internet), I looked deep into United's Elevated Boeing 787-9 Dreamliner and boy the Economy Class seats look like an upgrade and the Dreamliners used are months-old from the time of delivery, so maybe or may not be a new plane smell but for sure a swanky new aircraft.

    This is the first time I'm ever flying United internationally. Remember I said 2005? We almost flew either Iceland Air via Reykjavik or United's Boeing 747-400 at the time to London before we took Virgin Atlantic back in the day. Well, I'm flying it this time around.

    I know United can sometimes have a bad rap for their food and I have never experienced food on United first time around so it's going to be interesting.

    On the flip side besides the new interior that they chosen UA901/900 as one of their flagship routes (UA1/2 to and from SIN and other LHR routes), in the Summer travel season they have 3 flights to choose from. A 1PM flight with a 7:25AM arrival (UA901), a 5PM flight and a 8PM flight. We picked out UA901/900 because the times suit us perfectly for a early afternoon departure from San Francisco and the flights back to San Francisco have an option to arrive around 1:30PM (Even 2PM latest is fine personally) so United works in this regard. So far those flights have actually been on time.

    Unfortunately this time around my father is not coming because before that we had a Chicago trip for a religious function where he was a volunteer priest, we came back, he got more tired, his brother visited the US and stayed with us 10 days, but even then hopefully I can take him some other time. At least he will be coming to Italy during Christmas so there's that plus India in October on Singapore Airlines.

    According to the United app, they also advertise Starlink Wifi even on their swanky new 787-9 Elevated Dreamliners, but many have reported it's going to be Panasonic. I have no problem with Panasonic but streaming the news like CBS News 24/7 and others is crucial these days (In fact I was on AA to and from ORD a few weeks ago for the 4th of July weekend, they had AT&T wifi which worked well for everything gate-to-gate). I'll still use the Wifi but in any case, man can't Starlink come fast enough and SQ is not making matters any better for ULH flights. Even if no Starlink, streaming options would be appreciated if added to existing Wifi.

    The trip report will begin from the next post onwards. It's going to cover more than just United, a lot of pictures from London and Paris.

  • #2
    Flight: United Airlines flight UA901
    Route: San Francisco - London Heathrow
    Aircraft: N61106 (Boeing 787-9 Dreamliner, 0.2 years old at the time of departure)
    Livery: New
    Date of Departure: July 21 (1:00PM), Arrival July 22 (7:25AM)
    Seat: 35A (Economy Class)
    Configuration: 3-class (United Polaris Business, Premium Plus/Premium Economy, Economy)

    United's app and FR24 rotations do mention the frame used for UA901 is almost used exclusively from UA2 from SIN (provided it is not late).'

    It was a hot day in the Bay Area, slightly muggier than what we are used to. My father dropped us around 10:15AM and we got to the airport around 10:45AM.

    Knowing San Francisco because I grew up in the Bay Area, we are fortunate for good weather and an airport that is very easy to navigate. Chicago and New York as an example far more chaotic with going round and round a train, stairs, escalator, etc.

    It was my first time taking United on an International flight. My expectation was because San Francisco IS a large United hub with lots of international flights to Asia and Europe, that the single counter could be very crowded.

    In fact, it was not super crowded, similar to the SQ, EK, CX, LH counters in recent times and if anything for a Tuesday, it took no more than 5-7 minutes to complete check in.





    Like I said, United's hub is in San Francisco, meaning it does not list a specific flight number like other airlines regardless of their frequency.



    We checked in our bags, 1 bag is free per person and while we had electronic boarding passes, I guess it's just a habit we are used to paper passes.



    TSA Pre was also very quick for a Tuesday afternoon. Took us literally 3 minutes.





    We had plenty of time to spare, so we got a mocha, snack and went to the G-gate outdoor terrace.





    Despite it being peak Summer, it felt more like it was off-peak season for travel, you can tell it was not super crowded like we're used to.





    N2135U - Heading to Hong Kong as UA869 (Boeing 777-300ER)







    We were assigned gate G10, and this is our aircraft N61106 (1.5 month old Boeing 787-9 Dreamliner equipped with GENx engines)





    ANA Boeing 777-300ER JA797A heading to Tokyo Narita around 12:40PM as NH7



    N795UA - United's 28 year old Boeing 777-200ER heading to Frankfurt as UA58. SFO to FRA is very heavy on cargo, and this used to operate a Boeing 777-300ER before switching to the 787-9 and 777-200ER.





    Right by the garden side



    N61106 - Boeing 787-9 Dreamliner (78L, Elevated) which would take us to London Heathrow at 1PM PT. The way it was parked, it was hard to see the GENx engines till we disembarked at London Heathrow





    N2136U - Boeing 777-300ER that would head to Shanghai Pudong as UA857




    N2140U Boeing 777-300ER which would head to Tokyo Narita as UA837






    N2250U - Boeing 777-300ER which would operate the afternoon flight to Manila as UA809








    Last edited by SQfanatic; 24 July 2026, 11:39 AM.

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    • #3
      Around 12:10PM, promptly on our boarding pass, boarding began for UA901 for London Heathrow. I was excited to check out this young Dreamliner with the new Elevated interior







      A little bit noisier at the jetbridge but quieter as we boarded



      Crew welcomed us in.

      New United Polaris Business Class (Elevated)





      Premium Economy on United's Elevated Dreamliner







      United's Elevated Economy on the Boeing 787-9 Dreamliner



      3-3-3 configuration



      Our row was 35A and 35C. I was seated at the window and the middle seat remained empty for us. Surprising because first off, this is the height of peak Summer travel and second of all, it was a Tuesday which is one of the cheapest days.



      Look at those giant screens.







      View from the Dreamliner window

      Right when boarding those windows are completely dimmed to prevent sunlight from warning up the cabin too much so had to undim my windows



      A pillow and blanket were offered on this long haul flight to London



      It was one of those scratchy single-use pillows. I think United can do a better job here.


      Checking out the IFE screen











      Launching the 3D Interactive flight map on this 13'' OLED screen







      I undimmed my window and you could see the difference





      Cabin mood lighting






      You know this is what kind of trips me up, and this sounds minor because as an engineer, I know and understand there can be regular hurdles in deployment of software - They advertised their factory equipped Boeing 787-9 Elevated Dreamliners would come factory equipped with Starlink Wifi, but thankfully this was after a few months that people said it was Panasonic for $8. I've had a good experience with Panasonic but its just that you can't video stream that's a minor annoyance.



      The legroom was very generous lke United's Boeing 777-300ER. Seat itself, yes slightly more cramped than the Boeing 777-300ER, but it was fairly decent quite surprisingly.



      The doors closed at 12:45PM such that everybody was onboard but they needed to make sure all compartments were closed. They have made repeated announcements of that and United is very generous when approprirate to let people use the lavatory at least as a friendly reminder.



      Our captain came with an announcement mentioning the flight time would be a relatively short 9 hours and 20 minutes which means getting to London Heathrow even before 7AM.
      Last edited by SQfanatic; 25 July 2026, 06:50 AM.

      Comment


      • #4
        Pushback began at 12;57PM with the SFO sequence like every airline in the International terminal. Pushes back then the tug pushes it forward with the engine startup. The GENx engines were louder than the Rolls Royce versions, but not deafening loud like the Boeing 777-300ER having to do it twice. Where I sat was easy to hear the whine and flaps.


















        An Eva Air Boeing 787-9 taking off for Taipei as BR7.







        SFO is having runway construction as most of you know. So that could mean some delays at certain hours in the Summer



        Taxiiing to the runway and took off at 1:28PM Pacific Time




















        Comment


        • #5
          We bank right twice because this is a Eastward bound flight









          We actually flew underneath the Golden Gate Bridge so a bummer we could not see it upon departing though the steward did mention that if you were sitting on the right you'd see it.

          Here is Alcatraz on the other hand, which has made news for a few weeks because of a deadly boating accident and recovering victims.







          We flew into the clouds Eastward



          Light snack - Cheese and crackers whiich were really decent


          Comment


          • #6
            The Wifi did not work, so United reset the entire IFE system to get it to work



            Welcome screen







            Accessing the IFE System a bit



            Inflight Map







            Exploring various different map modes










            Multiple cities to choose from







            Known facts about nearby places











            Left Window



            Right Window



            Cockpit HUD view









            Night Mode - Basically known as World Clock Mode











            Last edited by SQfanatic; 25 July 2026, 12:18 PM.

            Comment


            • #7
              More modes - Aircraft Mode and Route 360 Mode











              Around 2:30PM PT lunch service is served. So what I did was different than my mom. My mom ordered a AVML which is Indian Vegetarian meal, and I ordered iniitally the Vegetarian Lacto Ovo Meal. Knowing the main course options look good, I thought let me try them and see how good they were because of the protein and taste and boy I was impressed.

              My mother's meal - Saag paneer and spinach along with rice. I tried a little bit and it was fairly decent. The bread roll was served cold but not rock hard like Singapore Airlines does



              One of the options I got. Rigatonni. Excellent quality, along with salad, bread and a cheesecake brownie which was excellent overall (Again, same tjhoughts about the bread).

              The meal service was completed in an hour, and the one thing I like about United is they do not lock the Dreamliner windows giving you autonomy. If you wanted to enjoy a sunset or sunrise like me, that was possible. More to come soon.



              The Boeing 787-9 Dreamliner during meal service



              The Panasonic Wifi was quite decent that I was able to track our flight UA901







              Our inflight menu for reference

































              Got to check out the lavatories on the United Elevated Boeing 787-9 Dreamliner.

              United is very good at keeping the lavatories clean at all times. There was another larger one at the front of the cabin which I'll get to soon.





              The cabin darkened mid-flight, but some people kept their shades open which people did not mind much





              The blanket on United's Elevated Dreamliner. It looks better than the one I had gotten on my 777-300ER HNL flights

              Last edited by SQfanatic; 25 July 2026, 12:59 PM.

              Comment


              • #8
                Got to explore more of United's IFE system










                Sleep Mode



                Lots of options to select for Sleep Mode













                Comment


                • #9
                  Got to explore more of AutoPlay Mode on the interactive 3D map



                  World Clock










                  Destination Information














                  Window Seat View


                  Cockpit HUD View



















                  It zooms up to your destination giving details


                  Comment


                  • #10
                    For those wondering this is how the Boeing 787-9 looks like in dimmed mode in the daytime



                    I got to explore more of the IFE itself with other selections










                    Lots of new movie releases












                    Hemispheres magazines.





                    New TV releases










                    HBO Max movies








                    Last edited by SQfanatic; 25 July 2026, 10:35 PM.

                    Comment


                    • #11
                      AppleTV options












































                      Comment


                      • #12
                        Spotify Music - This is where United has an opportunity to improve. There is a LOT of music selections but unfortunately, no ability to select individualized tracks.











                        Onboard dining (Not as vast as on the phone)








                        TV options











                        Podcasts





















                        Last edited by SQfanatic; 25 July 2026, 10:50 PM.

                        Comment


                        • #13
                          Kids Movies







                          Kids TV





                          Kids Games



                          Exploring more of United Information



                          Wifi Guides and FAQ's (Wait till they really have Starlink)

















                          Settings - Experience Mode



                          There is the ability to turn on/off the LED light








                          Comment


                          • #14
                            Plenty of views and we hit the sunset around 6:30PM Pacific Time which I believe local time was closer to 9:30PM Eastern Time at its current position in Canada before heading towards Greenland







                            Despite the sunset happening, what I liked was the banking of the aircraft to the point where you could see the real sunset besides just the sunset colors of course. I'd bet if the lock was there on these Dreamliner windows, it would be hard to get a sunset.











                            As Brian Hackney from KPIX would say - "As the sun slowly sinks into the West"





                            It became dusk shortly thereafter.







                            This was for about 2 hours till we hit Iceland (Greenland was dark) and a very early sunrise. Even during the sunset United offered a mid flight snack which I took the spinach and cheese sandwich to my surprise, was very decent


                            Last edited by SQfanatic; 25 July 2026, 11:24 PM.

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                            • #15
                              I got to check out another lavatory at the front of the only Economy Class section of the aircraft which was bigger but like all lavatories United keeps them all clean









                              Perfume, lotion and moisturizer.


                              Some information and ideas about London























































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