Am writing this at the Virgin lounge at JFK. Am a PPS (QPP4), flying paid business class on SQ 26 to SIN. Upon check-in was given a pass to the "Oasis" lounge. When I asked why not the Virgin lounge, they said it was now limited to First Class and Solitaire only, but then gave me a pass as an "exception".
The Virgin lounge dragons wee not happy to see me. They pointedly told me my name was not on their "list", and had to go back and call the SQ check-in desk to confirm they really told me it was okay to use the lounge. Really did dilute the experience for me
The gradual reduction of PPS benefits is really starting to irritate me now... the SQ website still lists access to various VS lounges (incl JFK) as a PPS benefit (seemingly regardless of class of travel). So what's really going on here, why can't SQ just be upfront with us with all the changes / reduction in benefits?
The Virgin lounge dragons wee not happy to see me. They pointedly told me my name was not on their "list", and had to go back and call the SQ check-in desk to confirm they really told me it was okay to use the lounge. Really did dilute the experience for me
The gradual reduction of PPS benefits is really starting to irritate me now... the SQ website still lists access to various VS lounges (incl JFK) as a PPS benefit (seemingly regardless of class of travel). So what's really going on here, why can't SQ just be upfront with us with all the changes / reduction in benefits?
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