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Old 22nd June 2018, 12:06 PM   #1
ian46
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Join Date: 13-Jun-2009
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Default Further catering cost cutting

Flew SQ 318 from SIN-LHR yesterday 21/6
Full fare F
I think a number of F passengers were upgraded but can't confirm this.
Either way, only ONE caviar portion loaded
I was in 1A and was told someone else had requested it
Excellent crew but completely unacceptable for SQ catering - the caviar service is a hallmark of SQ and I am was disappointed
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Old 22nd June 2018, 12:59 PM   #2
StarG
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Programs: SQ TPP24, CX DM, DL P, GA CB, WOH LGLOB, HH D, SPG G, Hertz P
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Default

It is unusual to experience they run out of caviar in F.
Indeed such a situation is unacceptable.
However, I suspect that this was a lapse in catering or inflight service, rather than a cost cutting exercise.

You should write in and see what they say.

Last edited by StarG; 23rd June 2018 at 10:33 AM.. Reason: Typo
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Old 23rd June 2018, 04:49 AM   #3
ian46
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Default Thanks for the feedback

I have done and will report back on what they say
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