Now there seem to be quite a few posts recently on the quality and service of SQ going down hill of late, be it food or cabins which begs the question is it really going down or are we just being more picky?
Should we have such high expectations when airlines are struggling and need to cut costs?
Personally I've been flying them for 2 and a bit years and chose them over say BA for long haul as:
A, they are the local carrier and I can earn miles on credit cards and so on and
B, They were one of the best to fly in economy which I do frequently.
I have noticed things are not as good as they used to be but you still pay a premium for flying SQ. I know its difficult for airlines as they have to balance the books but surely SQ want to be winning market share and keeping customers which they would do if standards remain high.
I think SQ are on the verge of losing a lot of loyal customers, which is a shame.
Should we have such high expectations when airlines are struggling and need to cut costs?
Personally I've been flying them for 2 and a bit years and chose them over say BA for long haul as:
A, they are the local carrier and I can earn miles on credit cards and so on and
B, They were one of the best to fly in economy which I do frequently.
I have noticed things are not as good as they used to be but you still pay a premium for flying SQ. I know its difficult for airlines as they have to balance the books but surely SQ want to be winning market share and keeping customers which they would do if standards remain high.
I think SQ are on the verge of losing a lot of loyal customers, which is a shame.
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