I have been SPPS member for a long long time and supported the airline for over 35+ yrs, since the time of MSA even.
Now, I am shocked by the PPS club to essentially wanting to weed out as many SPPS members with the new PPS value of $25k which is reset every year to ZERO. No excesses (value in excess of S$25k) are allowed for the following year, and if you dont qualify, tough luck, it still gets reset to zero. So, it means, if you do only S$24,999 you still get downgraded and your PPS value is still RESET ZERO. This only means you only can get downgraded to minimum tier in the end, if you dont meet the >S$25k criteria and you can never be SPPS ever again.
I guess the airline does not value my business anymore. Over the years, I have spent in excess of 7 figures on SQ.
I have heard from an SQ VP in person at a function overseas , without mentioning names, when asked about the above issues, he said, "That is the way it is. Live with it".
What arrogance !!
Now, I am shocked by the PPS club to essentially wanting to weed out as many SPPS members with the new PPS value of $25k which is reset every year to ZERO. No excesses (value in excess of S$25k) are allowed for the following year, and if you dont qualify, tough luck, it still gets reset to zero. So, it means, if you do only S$24,999 you still get downgraded and your PPS value is still RESET ZERO. This only means you only can get downgraded to minimum tier in the end, if you dont meet the >S$25k criteria and you can never be SPPS ever again.
I guess the airline does not value my business anymore. Over the years, I have spent in excess of 7 figures on SQ.
I have heard from an SQ VP in person at a function overseas , without mentioning names, when asked about the above issues, he said, "That is the way it is. Live with it".
What arrogance !!
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