Last week the KF Contact Centre cancelled my business class redemption booking from Perth to Barcelona on 30MAR. I can accept that it was accidental, but the lack of interest from the Contact Centre staff in rectifying their mistake is appalling. I have rung several times and sent in a couple of feedback forms from the website and get only standard/robotic responses. Does anyone here have contact details for someone higher up the SQ Customer Service chain of command? Thanks.
Announcement
Collapse
No announcement yet.
KF Contact Centre cancelled my booking.
Collapse
X
Comment