I just called in to cancel a Saver J redemption ex-BOM and was told that I'd have to wait 6 (yes, SIX) months for miles to be redeposited to my account.
'Up to 3 months' has always seemed to be part of the script during award cancellations but I've this is a first. I asked the agent about it and he said he'll try to expedite it.
Has anyone experienced the same, is this common?
'Up to 3 months' has always seemed to be part of the script during award cancellations but I've this is a first. I asked the agent about it and he said he'll try to expedite it.
Has anyone experienced the same, is this common?
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