Since the end of 2017 I face a lot of issues with the Singapore Airlines IOS app on my iPhone 7. If I launch the app the screen gets jammed for a couple of seconds and if I press the home button then it takes a while before the app disappears. Sometimes my whole phone gets jammed for about ten seconds. I can barely use the app. No issues with other apps and with the phone itself if I'm not using the SIA app. Am I the only one facing this problem?
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Originally posted by LeisureFlyer View PostSince the end of 2017 I face a lot of issues with the Singapore Airlines IOS app on my iPhone 7. If I launch the app the screen gets jammed for a couple of seconds and if I press the home button then it takes a while before the app disappears. Sometimes my whole phone gets jammed for about ten seconds. I can barely use the app. No issues with other apps and with the phone itself if I'm not using the SIA app. Am I the only one facing this problem?
Best bet is uninstalling and reinstalling the app. That always did the trick for me whenever the app for whatever reason crashes. Hope this helps!Last edited by SQfanatic; 28 January 2018, 06:52 PM.
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Same situation here. I tried uninstall and reinstall, but nothing is improved. Seem like the APP need very stable and fast connection, if not, it is not working, keep crashing and hanging up the whole phone. The APP is not work at all if I am in China..
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Originally posted by jbflyer View PostSame situation here. I tried uninstall and reinstall, but nothing is improved. Seem like the APP need very stable and fast connection, if not, it is not working, keep crashing and hanging up the whole phone. The APP is not work at all if I am in China..
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Originally posted by LeisureFlyer View PostThanks! I reinstalled the app and it works well so far.
The only thing I notice is that my booking in the app shows 'Not Ticketed' while I certainly received a ticket with a ticket number.
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Originally posted by 9V-SKU View PostI noticed the same for my recent flight to NRT. The app isn’t very stable and even when I’m using Wifi I experience similar issues like others described. The same happens on my iPad.
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Originally posted by 9V-SKU View PostI noticed the same for my recent flight to NRT. The app isn’t very stable and even when I’m using Wifi I experience similar issues like others described. The same happens on my iPad.
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