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Mail from HHonors re. data breach

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  • Mail from HHonors re. data breach

    Received this e-mail from HHonors...


    Dear Customer:
    We were notified by our database marketing vendor, Epsilon, that we are among a group of companies affected by a data breach. How will this affect you? The company was advised by Epsilon that the files accessed did not include any customer financial information, and Epsilon has stressed that the only information accessed was names and e-mail addresses. The most likely impact, if any, would be receipt of unwanted e-mails. We are not aware at this time of any unsolicited e-mails (spam) that are related, but as a precaution, we want to remind you of a couple of tips that should always be followed:

    • Do not open e-mails from senders you do not know

    • Do not share personal information via e-mail

    Hilton Worldwide, its brands and loyalty program will never ask you to e-mail personal information such as credit card numbers or social security numbers. You should be cautious of "phishing" e-mails, where the sender tries to trick the recipient into disclosing confidential or personal information. If you receive such a request, it did not come from Hilton Worldwide, its brands or its loyalty program. If you receive this type of request you should not respond to it but rather notify us at fraud_alert@hilton.com.

    As always, we greatly value your business and loyalty, and take this matter very seriously. Data privacy is a critical focus for us, and we will continue to work to ensure that all appropriate measures are taken to protect your personal information from unauthorized access.

    Sincerely,

    Jeffrey Diskin
    Senior Vice President, Customer Marketing
    Hilton Worldwide

  • #2
    ... also received same message from Marriott

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    • #3
      This is a major cock up by Epsilon. I've received emails from all these regarding the data breach and I bet there will be more on the way:

      Hilton
      Marriott
      Citi AAdvantage card
      USBank Flexperks
      1800-FLOWERS
      Best Buy

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      • #4
        Ritz-Carlton too...

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        • #5
          I got this message form Hilton and Hyatt. Looks like every major hotel program uses that companies services.

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          • #6
            Seems they - Epsilon - are also responsible for Ralph Lauren's database as well... Got a similar email stating the same issue..

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