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My 13th A380 Operator: Qatar A380 CDG-DOH-BKK in First Class

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  • My 13th A380 Operator: Qatar A380 CDG-DOH-BKK in First Class

    My 13th A380 Operator: Qatar A380 CDG-DOH-BKK



    Qatar Airways has always been one of my favorite ME3 airlines, and my first roundtrip flight on Qatar was on its A340-600s with the onboard lounge. While those suites were not fancy, the service was great. Catering was excellent, but unfortunately, I found the standard had declined. While it was still top notch compared to most US and European airlines, catering and amenities offered obviously suffered major cost-cutting efforts. Catering suffers the most, especially the elimination of the canapés course, as well as the rather poor main course selections, especially compared to Etihad and Emirates’ more varied a la carte menu. There is also a great difference between lounges in out stations and in Doha – they are like two different worlds. The Paris lounge, “Salon Galaxy” does not even offer free WIFI, while the Doha’s Al Safwa First Class lounge is amazing. What it reveals that Qatar cares about costs – while Doha features amazing lounge and even ground service, Qatar Airways spends as little money as possible in out stations, except the few major cities in the world. If it is truly generous, it will offer turndown service on all flights above six hours, as well as both amenity kits and pajamas. Qatar is really not as generous as before, and at the same time, it has a hard time maintainining consistency among its cabin crews. Anyway, this trip celebrates my 13th A380 operator – until the next operator (ANA possibly) arrives, I can clalim I fly all 13 of them.

    Full album:
    http://s1213.photobucket.com/user/Ca...ebruary%202016

    (I will like to apologize for the lack of actual plane pictures, as all three airports offer little chance for good plane pictures, as well as good close up pictures. While the plane sat in BKK for the afternoon, that airport is just simply bad for any good photos!)

    February 22, 2016
    QR 40 CDG-DOH Lv1500 Arr2325 Airbus A380-800 A7-APA

    Check in:



    I did my research, so I knew Qatar Airways’ CDG operation was pretty unimpressive in advance. I arrived CDG about 150 minutes prior to departure. The check-in area was very busy, but the supervisor was in hand directing passengers. There are separate lanes for first, business class, elite passengers, and online check-in/baggage drop off lanes. First Class lane was fairly busy this morning, and I recognized one of my neighbors eventually later during flight. Unfortunately this check in was anything but smooth. The gentleman checking me in was friendly and polite, and he checked my bags all the way to HKG via DOH and BKK, and they could even print out the boarding passes on the Cathay Pacific’s segment. Unfortunately, I immediately noticed that my pre-assigned window seats had mysteriously disappeared. I of course raised my attention and the agent said that all the window seats were occupied. I told him that I had already pre-booked and gave him a printout of the reservation with the corresponding seat assignments, 1A and 2A. He immediately called for help from his supervisor. The supervisor wanted to give me the go around, but I told her that I booked these seats almost 6 months ago. Who took my seat? She spoke a bunch of French with the agent, but all the window seats were occupied. The agent eventually released a window seat for me on the DOH-BKK flight, as well as the CX BKK-HKG flight, but I was persistent. So she just said that she would block the seats next to me but I don’t know if getting both 1E and 1F help. Of course the tail camera chose to go out on this flight. If a major airline can’t even honor my seat assignment, how can I book a flight with them? I was planning an Asian trip in the summer, and despite Qatar Airways offer some good fares from CMB to the East coast on the Airbus A350s, I immediately book other options. This incident really irritates me.

    Lounge:
    I received an invitation to the Salon Galaxy, which is just a new name to the previous Air France Le Salon Premier. This lounge was simply awful in every aspect. The food options are sad but at least they have cup noodles and sandwiches now. Unfortunately the furniture were the same – sad outdated and pathetic. The worst part was that there is no complimentary WIFI at all. I just can’t imagine any business class lounge in 2016 will have no free WIFI, in the age that we are complaining about lack of free WIFI in airports. For Priority pass users, I recommend you going to the Star Alliance lounge one floor above this one. Don’t even waste your time here.









    Given the poor lounge situation, I decided to proceed to the gate hoping to at least get to board early and to take some pictures of the cabin, which I at least was about to do so.

    A7-APA

  • #2
    Boarding



    Just a friendly reminder, you went through security check at the gate, and despite fast track access for first and business class, the boarding area was small and you have to allocate at least 15 minutes to go through the formalities.

    Boarding began really early at 2pm, an hour prior to departure. Unfortunately my neighbor 1A also boarded early, but I still managed some good pictures of the cabin.

    Cabin








    Business Class


    Seat 2K

    Comment


    • #3


      Seat 1K


      Mini bar in front of first class cabin:





      There are two mini self-serving bars in front of first class, which features mostly natural and sparkling water bottles, along with soft drinks, light snacks, and magazines. There are two closets hidden behind these bars for passengers to store their heavier bags – mostly roller bags. IMHO, it is a design flaw, as it is inconvenient.

      Coat drawer


      Tray table


      Bathroom – my neighbor at 1A told me that I had to take pictures of those gigantic bathrooms. I don’t think I need to say more about how huge the bathrooms are.




      Comment


      • #4





        It took me a while to actually locate the lavatory




        As I finally settled down, two very polite Filipino F/As introduced themselves and asked for my choice of beverages along with choice of hot or cold towel.


        Lovely garlic bread croutons


        Arabian dates – packaged now



        The weather in Paris was mostly overcast and there was light rain. Door was closed early at 2:53pm and we pushed back three minutes later from position V6. We took off from R/W27L at 3:09pm. Here is our routing: Sommesous-370-Remiremont-Waldshud-Tiengen-Vittorio Veneto-390-Vrsar-Split-Shijak-IOA/Ioannia-Patras-KIT/Kithira Island-Palaiochora-HRG/Hurghada-Al Naih-Al Mithnab-RUH/Riyadh-Sa’ad-HOF/Al Hofuf-DOH

        As I mentioned before, there were aspects of the catering being cut or simplified.

        The first sign was the cut of the canapé service – it was down to bowl of warmed mixed nuts now

        Comment


        • #5


          White Champagne
          Krug, Grand Cuvee, Brut France

          Rose Champagne
          Billecart-Salmon, Brut Rose, France

          Chardonnay
          Pierre Janny
          Miory, Puligny-Montrachet, 2012, Burgundy, France

          Sauvignon Blanc
          Wither Hills
          Rarangi Vineyard, 2012, Marlborough, New Zealand

          Gewurztraminer
          Gustave Lorentz
          Altenberg de Bergheim, Grand Cru, 2010, Alsace, France

          Assemblage Merlot & Cabernet
          Chateau Leoville Poyferre, Saint Julien, 2nd Grand Cru Classe, 2008, Bordeaux, France

          Shiraz
          Elderton
          Command, Single Vineyard, 2008, Barossa Valley, Australia

          Pinot Noir
          Villa Maria
          Cella Selection, 2010, Marlborough, New Zealand

          Sweet Gewurztraminer
          Domaine Zind-Humbrecht
          Herrenweg de Turchkheim, Vieilles-Vignes 2008, Alsace, France

          Tawny Port
          Dow’s Aged 10 Years, Douro Valley, Portugal

          FC 1 FEB 2016




          Individual Bread Basket


          A la carte
          Dine at anytime of your choosing and in any order, from our extensive a la carte menu.
          Bon appétit

          Soups
          Wild Mushroom Soup with Chervil cream
          Garlic Croutons



          Appetizers
          Oscietra Caviar
          Served with a full selection of classic accompaniments and your choice of blinis or melba toasts

          Signature Arabic Mezze
          Hummus with sesame seeds, muhammara with walnuts, mujaddara and tabouleh served with Arabic bread

          Lobster, fennel, and heritage potato salad
          Orange and smoked cherry tomatoes with tarragon dressing




          Duck Spring Rolls with Hoisin sauce
          Cucumber spaghetti and spring onion

          Mains
          Chicken Biryani with golden fried onions and nuts
          Cucumber raita

          Marinated lamb loin with parmesan cheese risotto
          Sautéed wild mushrooms, glazed pearl onions, and basil oil

          Keralan fish goujons with saffron and coconut milk *VINEET
          Cashew nut and coriander rice with edamame beans and carrot stir fry

          Cep filled pasta with vegetable and mushroom broth
          Blanched baby vegetables and shaved parmesan cheese



          Cheese Plate
          Cheese selection served with crackers, grapes and chutney

          Comment


          • #6
            Desserts
            Seasonal Fresh Fruits

            Sub Zero *NOBU
            Mixed berries, served with blueberry coulis and Greek Yogurt ice-cream


            Chocolate Fondant with vanilla cherries
            Mascarpone

            Gourmet Sorbet

            A cup of tea after meal


            After dinner chocolate


            While the appetizer selection remains strong and I am still allowed to have both an appetizer and soup, the main course selection is weak, especially compared to the Grill menu on Etihad, and the elaborate a la carte menu of Emirates. Since I don’t eat lamb, the only non-Arabian and Indian option is the vegetarian pasta, which not very good. The texture of the pasta is pretty rough. I honestly was very disappointed with the meal.

            After dinner, I visited the famous bar behind business class.
            Despite the lack luster cabin, Qatar Airways definitely has the most impressive lounge with the modern décor.










            After dinner, I went back to my seat. I tried to login to the Internet. As a first class passenger, you will receive complimentary 200MB of WIFI, but the speed was really slow.

            Amenity kits are offered in both flights, and both bags featured slightly different designs, but contents are the same.


            Comment


            • #7


              About an hour prior to arrival, hot snacks were served. The portion and variety had gone down compared to my previous flights. It used to be more like an afternoon tea with a good variety of canapés, savories and cakes. But my tray contains only Arabic starters and two different kinds of mini quiches. There are no pastries, even the menu says it.

              Light Options


              Hot Arabic mezze
              Shawarma, Chicken koffa and lamb kibbeh with pine nuts



              Selection of sweet and savory assortment


              Descent began at 10:36pm local time, and we landed on R/W16R at 11:11pm and parked at gate A5 six minutes later.

              As I deplaned, I noticed these “curtains” in the galley, which was cool.



              To my surprise, Qatar Airways actually offers escort service for all first class passengers in Doha, regardless of you are transiting or arriving in Doha. The agent was very friendly and I was impressed with the new Doha airport.

              Al Mafwa First Class Lounge in Doha – this lounge was just amazing with a huge dining area with everything from a deli counter to a sushi bar. There is also a full service menu, along with a full bar. But a word about food: only allowed in the restaurant area.






              Comment


              • #8




                BTW, there is a duty free shop inside of the first class lounge.

                February 23, 2016
                QR 836 DOH-BKK Lv0155 Arr1210 Airbus A380-800 A7-APC

                Since the gate B1 was closed by, I decided to go early. The agent asked me if I wanted to wait for my escort, and I just politely said that I wanted to walk around the new airport.



                Boarding began at 1:15am, but passengers were confused about where to board the plane. First and business class boarding actually took place in the upper level.





                This time I got to have the whole first class cabin to myself for a while and the mood lightning is cool.

                Seat 1EF


                Cabin



                Comment


                • #9




                  Window Suite – I finally got the window suites, which are definitely more private.




                  Mini light


                  Seat Console





                  Bar

                  Comment


                  • #10




                    I got a more personable F/A in this flight, but she is not polish as the crews on the previous segment. She later told me that she just got switched to A380. However I prefer this first class F/A because she is more peraonable and warm.

                    Pre-takeoff beverage – finally a glass of Krug


                    Pajama


                    Boeing 777-300ER next door


                    Tail camera working



                    Door was closed early at 1:49am, and first class only had three passengers. I think I was the only one who ate supper after takeoff and stayed awake during the whole flight. We took off from R/W16L at 2:14am for our five hours and forty-three minutes flight to Bangkok. Routing: DWC-390-Nazwa-Kalba0Rapar-Ahmedabad-Godhra-Maheshwar-410-Dhamtari-Puri-Pathein-Pyapon-Ye-BKK

                    Same wine list, but different menu – still weak main course selections, and for this flight, I chose to have the soup along with two appetizers. Since I was the only one eating, it was no problem for the crews.

                    Warm nuts again




                    Last edited by Carfield; 18 March 2016, 11:37 AM.

                    Comment


                    • #11
                      A la carte
                      Dine at anytime of your choosing and in any order, from our extensive a la carte menu.
                      Bon appétit


                      Soups
                      Lemon chicken and lentil soup
                      Basmati rice with chives and sumac croutons
                      The F/A highly recommended this soup, which was delicious. I was a bit worried about the possible sourness of the soup, but the balance is perfect. I was tempted to order a second bowl.




                      Appetizers
                      Oscietra Caviar
                      Served with a full selection of classic accompaniments and your choice of blinis or melba toasts







                      Comment


                      • #12
                        Signature Arabic Mezze
                        Hummus with sesame seeds, tabouleh, baba Ghanoush amd moutabel with walnuts, served with Arabic bread

                        Poached Lobster with green papaya and carrot salad
                        Thai dressing



                        Beetroot tart tatin with feta cheese
                        Walnuts, rocket salad, and basil pesto

                        Mains
                        Chili and lime crusted hammour with lentils and walnuts *VINEET
                        Cumin potato and tempered carrots

                        Chicken machboos with rice
                        Golden fried onions, toasted nuts and raita

                        Marinated lamb with rosemary jus
                        Kalamata black olive mashed potato, roasted plum tomato, courgette and feta

                        Vegetable Thai Green Curry
                        Jasmine rice and toasted cashew nuts

                        Cheese Plate
                        Cheese selection served with crackers, grapes and chutney

                        Fruit Plate
                        Seasonal Fresh Fruits

                        Dessert
                        Laduree Ispahan
                        Rose flavored sort macaron biscuit, rose petals cream, raspberries and lycheets




                        Laduree Tarte Chocolat
                        Chocolate sweet pastry, chocolate soft biscuit, and chocolate ganache with thin crispy chocolate leaves

                        Gourmet Ice Cream

                        I requested turndown service


                        Unfortunately I did not sleep at all because after dinner, I decided to visit the bar. As I predicted, the bar was empty because most people chose to sleep. I spent the next few hours chatting with bar-tending staffs, as well as the purser, and of course downing whiskey at the same time. As I said earlier, ME3 carriers really have this F/A problem – first forcing a group of people with different cultural backgrounds working together really is not a good idea. However the ME3 carriers don’t have a huge pool of labor to hire from, so that disadvantage is something that they have to live with. Nonetheless, if the F/A shares your heritage, you might get better service than expected. Second, the huge expansion results in more relaxed hiring practices and sometimes the look takes precedent over service. They need more check runs to keep them in check. But for this segment, the crews were nothing but excellent. The purser was fun to talk to, as well as the first class F/A, and the two wonderful bar tending staffs. Once they found out that I flew all the A380 operators, they asked how I ranked Qatar. They told me a few stories about their travel lives and various Qatar’s airplanes. I really learned much from talking to them, and later one more passenger joined us. Times flew by quickly. BTW, there was an Internet indicator in the bar area and when the plane had no Internet, you can tell by the indicator. I wish I could share the stories, but would rather not. But I wanted to thank those two great bartenders and the purser.



                        About 90 minutes prior to arrival, the first class F/A literally had to “remind” me to return to my seat for breakfast.

                        Morning Beverages
                        Freshly Squeezed Orange Juice
                        Fig and Almond Smoothie
                        Cucumber and Pear healthy energizer


                        Breakfast Basket


                        All day breakfast


                        Comment


                        • #13
                          Bircher Muesli
                          Rolled oats bound with yogurt, fruits, almonds and cinnamon

                          Greek yogurt, orange compote, and toasted granola with nuts



                          Create your own breakfast
                          Your choice of eggs – scrambled or tomato and herb omelette
                          Then choose from the following list of sides:
                          Grilled chicken sausage, beef medallion, sweet potato rosti, sautéed potatoes, Portobello mushrooms, herb roast vine tomatoes and baked beans



                          Traditional Arabic Breakfast
                          Iabneh with za’atar, feta cheese, cucumber, tomato and mixed olives served with foul medames and Arabic breads

                          After breakfast, I took advantage of the deadline to showcase the seats preset position






                          Descent soon began at 11:16am local Bangkok time.


                          We landed on R/W19L at 11:57am.


                          We parked at gate C7 at 12:05pm.



                          In conclusion, Qatar Airways’ A380 is a nice plane to fly on, and just as I told the crew, Qatar might not be number one, but is definitely leaning towards my top three favorites. Their first class suites might not be as private as other airlines, but their buiness class suites are competitive. Their A380 onboard lounge is definitely the nicest among all the A380 operators. It is obvious that Qatar is focusing on business class now, which is a smart strategy. First class market continues to shrink and given how first class is not even available on the North American markets, it only makes sense for Qatar to focus on business class. Nonetheless, if Qatar is going to keep first class, it needs to really improve the catering and don’t be so cheap regarding pajamas and the turndown service. A pair of pajamas really does not cost that much. Anyway, this concludes my RTW series and I hope you enjoy most of it.

                          Carfield

                          Comment


                          • #14
                            Originally posted by Carfield View Post
                            Lounge:
                            I received an invitation to the Salon Galaxy, which is just a new name to the previous Air France Le Salon Premier. This lounge was simply awful in every aspect.
                            Dang! I've seen a lot of crappy lounges, but this puts The Hole (UA International First Class) to shame!

                            Carfield, what kind of fish-eye lens are you using? It's flatter and not as distracting as other pictures I've seen.
                            HUGE AL

                            Comment


                            • #15
                              Thanks for your kind comments! That Salon Galaxy is a dump - But if you have priority pass, you can use the Star Alliance Lounge one floor above, which is better (but be ware of restricted hours).

                              I use "ollo" for the fisheye lens attached to my iPhone!

                              Carfield

                              Comment

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