Have to say I phoned a couple of times today once to ask them to check a load of fights for upgrades and the second time to book and each time, didn't have to wait on hold long and they were very helpful.
I split one booking and got put on wait lists for upgrades etc and generally faffed but they didn't bat an eye lid as it were so credit where its due.
Seem to be a step above the normal booking line people.
I split one booking and got put on wait lists for upgrades etc and generally faffed but they didn't bat an eye lid as it were so credit where its due.
Seem to be a step above the normal booking line people.
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