Hello,
Would appreciate some feedback on whether this is really the case.
Last year I purchased a 29000 STAR1 RTW ticket (valid for 1 year). The main reason I purchase this ticket is for the flexibility - I fully expect to reroute it and am happy to pay the $125 for this. The issue is that they recalculate the "taxes" when you reroute. I rerouted and was told that it would be $125 fee plus $600 in additional taxes. This sounded crazy as essentially I was flying to the same number of airports/stops. I asked for a breakdown of the taxes and found that the culprits were the additional YQ/YR surcharges (which are fuel/security surcharges levied by the airlines). It sounds crazy that they can advertise a rerouting fee of $125 and then hit you with a stealth fare increase. Should the agent really have recalculated the YQ/YR when rerouting?
Secondly I changed carrier from NRT to BKK (from SQ to TG). There was no rerouting fee as the route stayed the same, but they again charged me an additional $75 for Thai YR taxes.
This seems to cancel all the benefits (flexibility) of having the damn RTW ticket in the first place.
Can someone please clarify this is indeed standard practice and I haven't been taken to the cleaners?
Thanks!
Would appreciate some feedback on whether this is really the case.
Last year I purchased a 29000 STAR1 RTW ticket (valid for 1 year). The main reason I purchase this ticket is for the flexibility - I fully expect to reroute it and am happy to pay the $125 for this. The issue is that they recalculate the "taxes" when you reroute. I rerouted and was told that it would be $125 fee plus $600 in additional taxes. This sounded crazy as essentially I was flying to the same number of airports/stops. I asked for a breakdown of the taxes and found that the culprits were the additional YQ/YR surcharges (which are fuel/security surcharges levied by the airlines). It sounds crazy that they can advertise a rerouting fee of $125 and then hit you with a stealth fare increase. Should the agent really have recalculated the YQ/YR when rerouting?
Secondly I changed carrier from NRT to BKK (from SQ to TG). There was no rerouting fee as the route stayed the same, but they again charged me an additional $75 for Thai YR taxes.
This seems to cancel all the benefits (flexibility) of having the damn RTW ticket in the first place.
Can someone please clarify this is indeed standard practice and I haven't been taken to the cleaners?
Thanks!
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