Comparing to the days when the sticker was on the BP, recent boarding experiences had been gone to the different direction. It used to be that when boarded on SQ plane, whether in F, C or Y, I always felt I was home, once the greeter at the door 1L or 2L said "welcome back." Yeah, from the BP with PPS sticker would easily caught the eye of the greeter that the pax boarded the plane is a regular SQ flyer. Without the sticker, in general, you would get "welcome aboard."
And now, without the sticker, the status printed on BP is very tiny. LPP or TPP or ... Depending on the crew, as well as how busy the flight while boarding, I have not gotten those "feelings of being home on SQ" anymore. From my four segments SIN-FRA-JFK-FRA-SIN recenly, after the best flight on SQ319 A380 inaugural flight, while boarding at door 1L, being F pax in the first 3 and being C pax in the last segment, what I got was 3F straight ahead and turn left, the LSS will show you the seat; or 22A, go right and your seat is right there by the window. No "welcome back."
Really, perhaps I am sounded like a real pita. But those warm feeling at home has gone away. Well, from my example, I don't think I had been on board previously with the group of FA on duty (except on SIN-FRA which one CS, and one LSS remembered me at the galley later on during the flight, but they were not working in F). Of course, when the crew has gone the list of pax (like I was almost boarded last on my SIN-KUL flight), LSS remembers me from many previous flights. So when she saw me walking down the jetway, she walked from the right hand side aisle to door 1L and greeted me warmly. Thus, when I noticed someone seated on my seat, I was not upset, and just asked for an empty seat at last row.
I had asked few FAs about the impact of no sticker. They agree that it's very hard to do a quick check on seat, flight number, etc, as well as to glance at those tiny stus printed on the BP. Most of the FAs I talked to said, they tried to say welcome aboard Mr. xxx. But sometimes they did not have enough time.
In short, I do hope SQ listens to this. The greet "welcome back" has always been given me, at least, the sense of being home on SQ as my regular airlines that I take. But now the sense of being home has gone away.
And now, without the sticker, the status printed on BP is very tiny. LPP or TPP or ... Depending on the crew, as well as how busy the flight while boarding, I have not gotten those "feelings of being home on SQ" anymore. From my four segments SIN-FRA-JFK-FRA-SIN recenly, after the best flight on SQ319 A380 inaugural flight, while boarding at door 1L, being F pax in the first 3 and being C pax in the last segment, what I got was 3F straight ahead and turn left, the LSS will show you the seat; or 22A, go right and your seat is right there by the window. No "welcome back."
Really, perhaps I am sounded like a real pita. But those warm feeling at home has gone away. Well, from my example, I don't think I had been on board previously with the group of FA on duty (except on SIN-FRA which one CS, and one LSS remembered me at the galley later on during the flight, but they were not working in F). Of course, when the crew has gone the list of pax (like I was almost boarded last on my SIN-KUL flight), LSS remembers me from many previous flights. So when she saw me walking down the jetway, she walked from the right hand side aisle to door 1L and greeted me warmly. Thus, when I noticed someone seated on my seat, I was not upset, and just asked for an empty seat at last row.
I had asked few FAs about the impact of no sticker. They agree that it's very hard to do a quick check on seat, flight number, etc, as well as to glance at those tiny stus printed on the BP. Most of the FAs I talked to said, they tried to say welcome aboard Mr. xxx. But sometimes they did not have enough time.
In short, I do hope SQ listens to this. The greet "welcome back" has always been given me, at least, the sense of being home on SQ as my regular airlines that I take. But now the sense of being home has gone away.
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