Another Award Chart Devaluation

[silverkris2010]

Here we go again

http://www.singaporeair.com/en_UK/sg...les/kf-change/

[Coathanger]

KrisFlyer Devaluation - 23 March 2017

From the SQ website:

Important Changes to Flight Redemption

Following a recent review, we will be making the following changes that will be effective for redemption and redemption upgrade bookings, ticketed on/after 23 March 2017.
Revisions to Saver Award levels in the Singapore Airlines and SilkAir Award Chart have been made to ensure that flight rewards remain sustainable yet competitive. We last made adjustments to award levels in various zones in 2012.

The 15% discount for redemption and redemption upgrade bookings made through singaporeair.com and the SingaporeAir app will be discontinued, and the same redemption fare will be applied across all channels.

Fuel and insurance surcharges from all redemption award tickets on Singapore Airlines and SilkAir operated flights will be removed.

View the Revised Award Chart, effective from 23 March 2017
View the Current Award Chart

Importantly, with this change, while there will be an increase in the number of miles required to redeem for flights in certain zones, you can also expect to enjoy savings in the amount of cash you would need to pay for your redemption ticket due to the removal of fuel and insurance surcharges.

[starrynight000]

The removal of the 15% online redemption discount hurts! On the one hand, I appreciate the simplification, but they whack us both on the 15% and the increase for a number of destinations

From the SQ website:

[SMK77]

SQ will drop YQ for all tickets in 2017

Breaking news today: SQ has sent out an update to Krisflyer members with revised Award Charts. While no longer granting the 15% online discount and increasing some awards by a small margin, they will no longer charge YQ.

In the update they also announced that they will discontinue YQ for all commercial tickets (and will roll up YQ in the base fare).

[MAN Flyer]

Email from KF below.

To be fair these have been in the pipeline for a couple of years now and I am surprised they have taken so long to be announced, but the 15% discount removal is a real p*sser and a bit more notice would have been nice.

They'll get more call to the service centre now and people will have the joy of listening to those inane and bloody annoying messages.

Dear MAN Flyer,

Thank you for your support as a KrisFlyer member.

We conduct regular reviews to keep the KrisFlyer programme updated. Following a recent review, we will be making these changes:

• Revisions to Saver Award levels in the Singapore Airlines and SilkAir Award Chart have been made to ensure that flight rewards remain sustainable yet competitive. We had last made adjustments to award levels in various zones in 2012.

• The 15% discount for redemption and redemption upgrade bookings made through our website and mobile channels will be discontinued, and the same redemption fare will be applied across all channels.

• Fuel and insurance surcharges will be removed from all redemption award tickets on Singapore Airlines and SilkAir operated flights.

The above changes and the revised Award Chart will be effective for redemption and redemption upgrade bookings ticketed on/after 23 March 2017.

What does this mean for me?

In this latest update, there will be an increase in the number of miles you will need to redeem for selected flights in certain zones. However, you can also expect to enjoy cash savings from the removal of fuel and insurance surcharges from the cost of your redemption ticket.

We have included some examples below to further illustrate what this may mean for you. You can also find more information and FAQs here.

Example 1: Singapore-Bangkok (one-way)


Example 2: Singapore-London (one-way)


We thank you for your support and look forward to welcoming you onboard soon.


Yours sincerely,

Shirlene Teo
Manager Loyalty Marketing
Singapore Airlines Ltd

[fone]

Hmm, seems like i need significantly more miles for my upcoming redemptions.

However, one of them is in zone 4 (TPE), which sees no increase in the miles on the chart, just less the 15% discount, which seems better. 8250 more miles required for redemption for the YQ, which is like S$326, or a value of about $0.04 per mile.

Just did a dummy commercial booking
Airport/Govt taxes: S$56.90
YQAD (Airline insurance): S$14.20
YQAC (Airline fuel surcharge): S$326

[rapture954]

In the update they also announced that they will discontinue YQ for all commercial tickets (and will roll up YQ in the base fare).

What on earth does this even mean? It's a totally contradictory statement.

"We will be removing YQ".

"We will be adding YQ to your base fare."

Nothing has been removed.

[vbarberini]

When you check the detail it gets even worse. Not only has the 15% online discount gone, but many business and first redemptions have gone up significantly:

SYD-LHR in FIRST was 112,625 (inc 15% online discount) but now will be 148K
SIN-MEL in BUSINESS was 46,750 (inc 15% online discount) but now will be 58K

Ouch!

[pokfur]

New redemption chart as of 23 March 2017

SQ has sent out emails to PPS members (well, at least LPPS) that there is a new redemption chart effective 23 March 2017.

http://www.singaporeair.com/saar5/pd...hart_23Mar.pdf

Main gist:
1. No more fuel and insurance surcharge, only airport taxes
2. No more online discount.
3. Some zones now require more miles (double whammy due to the removal of discounts.)

Overall it's win some lose some. Less cash but more miles for a redemption ticket now.

[CarbonMan]

I guess there'll now be a mad dash to redeem flights online in the next 3 weeks. Very disappointing this.

[slacker]

Hmm, seems like i need significantly more miles for my upcoming redemptions.

However, one of them is in zone 4 (TPE), which sees no increase in the miles on the chart, just less the 15% discount, which seems better. 8250 more miles required for redemption for the YQ, which is like S$326, or a value of about $0.04 per mile.

Just did a dummy commercial booking
Airport/Govt taxes: S$56.90
YQAD (Airline insurance): S$14.20
YQAC (Airline fuel surcharge): S$326

If you had booked SIN-TPE and TPE-SIN, the total fuel surcharges will be significantly lower.

[SQ_326]

About 30% devaluation. This is what they give their supporters for their 70th anniversary.

[fone]

If you had booked SIN-TPE and TPE-SIN, the total fuel surcharges will be significantly lower.

YQ is still S$163 for SIN - TPE, then TWD$1720 (or about S$79) for TPE - SIN, if booked separately. Which is still S$242, still getting about S$0.03 per mile with the new charts, for the additional 8250 miles.

[SQueeze]

Compared to some other programme's brutal devaluation I had experienced (Etihad and Jet Airways), this is really mild and I think it's a fair way of devaluing.

I only hope that saver availability does not get worse from this point onwards.

[SilverChris]

What on earth does this even mean? It's a totally contradictory statement.

"We will be removing YQ".

"We will be adding YQ to your base fare."

Nothing has been removed.

It just means the fuel surcharge will be factored into the base fare of a ticket instead of being a seperate fee. It's not being done away with, per se.

This primarily benefits redemption tickets because the miles cover the base fare, which in turn covers the fuel surcharge. Although, whether this is a nett positive after the increase in burn rates, is debatable.